# Trust level 0 users can see "chat channels" link, but it doesn't work

**URL:** <https://meta.discourse.org/t/trust-level-0-users-can-see-chat-channels-link-but-it-doesnt-work/295518>\
**Category:** Support\
**Tags:** chat, sidebar\
**Created:** [February 15, 2024, 5:58pm UTC](https://meta.discourse.org/t/trust-level-0-users-can-see-chat-channels-link-but-it-doesnt-work/295518 "2024-02-15T17:58:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)\
**Post date:** [February 15, 2024, 6:58pm UTC](https://meta.discourse.org/t/trust-level-0-users-can-see-chat-channels-link-but-it-doesnt-work/295518/2 "2024-02-15T18:58:24Z")

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Hi @mdemoss 👋 welcome to Meta 🙂

Thanks for the message. I cannot reproduce this on the most recent commit version, nor on a hosted site. When I use a test user with TL\_0, I do not get the chat link in the navigation sidebar menu. And if I switch between test users of various trust levels, TL\_0 is the only one that doesn’t get chat besides anon.

Are you on an up-to-date Discourse instance? Can you perhaps provide more details of the browser, OS, etc. and even screenshots? Try [safe mode](https://meta.discourse.org/t/53504?silent=true) as well and see if the chat/DM link appears there for TL\_0.

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_[View the full topic](https://meta.discourse.org/t/trust-level-0-users-can-see-chat-channels-link-but-it-doesnt-work/295518)._