Trust level freeze

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@JammyDodger You were amazing, clarified all my doubts. But, could you clarify whether these complementary ideas are good or not?

There is currently no timer option when locking a trust level; it’s turned on and off on a manual basis.

  • So what this post brings news to Discourse would be this: Offer a timer option when locking a confidence level as this is done manually. This is interesting, looking at this observation:
    1. Can you imagine configuring this process manually for 100 users? That would be a little exhausting, I observe. I imagine it would be better or more efficient, an automatic process with some rules. Like, for example, setting a time of maybe 1 day or 1 year or something.
    2. On Twitter, if I’m not mistaken, you can explain some reason not to suspend your account. If you provide something that explains that your account should not be suspended, your account will return to normal. And if you don’t explain the reason, your account will be suspended for a period of time. I think this scenario could be applied here in the Discourse. That is, if you explain some reason for not having the trust level locked, your trust level will go back to normal. If you don’t explain why, your trust level will be frozen for a period of time.

Scenario with locked trust level automatic measurements(When the timer that blocks a trust level occurs is active)

  1. The user must be informed of the reason why their trust level has been blocked. note: This occurs in the following cases: “Spam”, “Account security at risk”, “Abusive messages or behavior”, “Report - when users ask for their trust level to be blocked”.

  2. The user can request that he wants the trust level blocked, but for that he must inform the reason for blocking the trust level. For example:

    • “I request that the trust level be locked as I don’t want to be the leader of something”. note: This refers to the reason of a personal nature, ie the user wants.
      -“I’m traveling and I would like to block my trust level, I don’t know if they will be able to hack my account in this period”. note: This refers to the reason of a personal nature, ie the user wants.
    • “I think my account has been hacked, I would like my trust level to be frozen until the case is investigated by the Discourse community”. note: This refers to the account security reason.

  3. Users can request that a user’s trust level be locked. Some reasons:

    1. “User sends spam constantly”. note: Refers to excessive posts from a specific user or from fake accounts that are reported by other users in the community.
    2. “User does not agree with community policy. I would like the community to evaluate the case. I understand that when requesting that the trust level be blocked from a user. I too can somehow be held responsible for this.” note: Refers to a specific user’s perceived abusive messages or behavior reported by other users.

  4. Only the admin can allow a user’s trust level to be blocked. Notes:

    • This occurs in the following cases when the system evaluates as: “Spam”, “Account security at risk”, “Messages or abusive behavior”, “Report - when users request that their trust level be blocked”.
    • This does not occur when the user requests it for personal reasons.

Important notes

  1. If the same issues occur with the user, the trust level is terminated in the following cases: “Spam”, “Account security at risk”, “Abusive messages or behavior”, “Report - when users request that their trust level be blocked”.
  2. Number of suspensions 4. This number of suspensions is based on the acceptable number of suspensions on Youtube. Youtube has the following process: “Warning”, “strike 1”, “strike 2”, “strike 3”. note: If a channel does not comply with Youtube policy, it receives these notifications, it has some period to explain the reason for the termination, suspension or freezing of the account. We can have this same measure with the trust level in Discourse. In the cases I mentioned above, it could make sense to have this number of 4 processes: “Warning”, “strike 1”, “strike 2”, “strike 3”. According to notices, the trust level can be suspended, frozen or terminated. If the trust level is frozen or suspended, there is a period of time when the trust level can return to normal.

It’s possible for users to request for their trust level to be locked, if the admin of that forum is happy to do that for them.

  • As you mentioned and sent the feedback: “users can request that their trust level be locked, if the admin of this forum is happy to do it for them.”, the novelty of the idea of this post would be to allow the user to request that their trust level is locked.

Discourse also has the option to Silence or Suspend a user’s account, if the admin feels it’s necessary. These options do have timers.

  • This is really interesting and I hadn’t seen it, thanks for talking about it, I’ll do more research and learn more about Discourse.
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