I followed the instructions in a previous post now closed and I can still see the discobot icon and the greeting.
Am I doing something wrong or is there anything else to do to make it disappear from the site?
We don’t want to use it as it is and will find a way to use for our users’ benefit but not as it is right now.
Also, I have changed the icon removing the robot head and replacing it with an information icon (“i” inside a circle) and this appears in the messages sent but the icon in the user menu still shows as a robot head. Can this be changed?