# Twitter onebox not showing user id

**URL:** https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579
**Category:** Support
**Created:** [July 21, 2022, 7:32pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579 "2022-07-21T19:32:23Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![gingerbeardman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gingerbeardman/32/540824_2.png) [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [July 21, 2022, 7:32pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/1 "2022-07-21T19:32:23Z")

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Is there a reason Twitter onebox isn’t showing all info on a forum I frequent? [www.retrogameboards.com](http://www.retrogameboards.com)

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/d/4/3d4026dcba36ea498d2690d9292e4a41b621fb8a.jpeg)

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/a/0/ca020e9325a0e4baef6bcfcc8da5a4d91cdd1cae.jpeg)

Works fine on this forum!

[https://twitter.com/theopponent/status/1538651126714847236](https://twitter.com/theopponent/status/1538651126714847236)

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 21, 2022, 7:57pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/2 "2022-07-21T19:57:45Z")

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This is something we are aware and work is being tracked at

[https://github.com/discourse/discourse/pull/17519](https://github.com/discourse/discourse/pull/17519)

This happens when there are no Twitter API credential set on the site settings.

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### Author: ![gingerbeardman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gingerbeardman/32/540824_2.png) [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [July 21, 2022, 7:59pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/3 "2022-07-21T19:59:05Z")

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This implies there are two solutions

1. add credentials
2. wait and don’t add credentials

Is that correct?

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 21, 2022, 8:01pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/4 "2022-07-21T20:01:18Z")

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Yes.

We used to rely on OpenGraph tags to render credential free good oneboxes for Twitter. Then in 2019 they removed those and broke our oneboxing. We got in contact and they added a special pass for us, but looks like this broke again in 2022 ☹.

As this keep regressing, we are looking into a fix but we may just give up and stop oneboxing Twitter at all unless a site has working credentials.

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<div class="post-metadata">

### Author: ![gingerbeardman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gingerbeardman/32/540824_2.png) [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [July 21, 2022, 8:01pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/5 "2022-07-21T20:01:57Z")

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Thanks. I’ll ask a mod of the forum I’m on to add credentials.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [August 20, 2022, 8:02pm UTC](https://meta.discourse.org/t/twitter-onebox-not-showing-user-id/233579/6 "2022-08-20T20:02:37Z")

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