# Ubuntu 24.10 redis failed to connect

**URL:** https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897
**Category:** Support
**Tags:** docker
**Created:** [February 18, 2025, 1:42pm UTC](https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897 "2025-02-18T13:42:08Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![RandomUsername](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/randomusername/32/487551_2.png) [@RandomUsername](https://meta.discourse.org/u/RandomUsername)
#### Post date: [February 18, 2025, 1:42pm UTC](https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897/1 "2025-02-18T13:42:08Z")

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**Priority/Severity** :  
Highest/Critical.

**Platform** :  
Ubuntu 24.10 oracular amd x64.

**Description** :  
After starting up image by this guide

> <https://github.com/discourse/discourse/blob/main/docs/INSTALL-cloud.md>

The registration page after pressing button “Register” is just refreshing and not redirecting to next steps.  
After some searching how to fix the problem I found in internet that problem might be with pre-installed docker by ubuntu (I didn’t installed it) and the command how to fix it:

```plaintext
wget -qO- https://get.docker.com/ | sh

```

After it I was able to send a registration email to my admin mail the only time, but still haven’t finished registration process.  
The next day (18.02.25) I saw some new ubuntu kernel updates packages. After updates the registration have broken down again - it just refreshing page again.  
I tried to run that script again, tried to apt-purge docker-io, apt-purge docker-cli, apt-purge containerd-io, rm -rf /etc/docker, rm -rf /var/lib/docker, rm -rf /var/discourse, tried to install docker-io package and nothing helps.

**Reproducible steps** :  
Try to install discourse on pure ubuntu 24.10.

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 18, 2025, 1:47pm UTC](https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897/2 "2025-02-18T13:47:50Z")

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~~24.10 isn’t released yet.~~ Only LTS versions are recommended.

EDIT: I don’t know what year it is.

It’s still not recommended to run an OS that will be unsupported in 6 months.

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<div class="post-metadata">

### Author: ![RandomUsername](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/randomusername/32/487551_2.png) [@RandomUsername](https://meta.discourse.org/u/RandomUsername)
#### Post date: [February 18, 2025, 1:58pm UTC](https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897/3 "2025-02-18T13:58:49Z")

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💀

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/3/9/33976afbfa706b605f919f962bee98c10260a39f.png)

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<div class="post-metadata">

### Author: ![Arkshine](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/arkshine/32/298682_2.png) [@Arkshine](https://meta.discourse.org/u/Arkshine)
#### Post date: [February 18, 2025, 3:14pm UTC](https://meta.discourse.org/t/ubuntu-24-10-redis-failed-to-connect/352897/4 "2025-02-18T15:14:11Z")

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> [@pfaffman](#):
>
> Only LTS versions are recommended.

As Jay said, use the LTS version.

It works as expected on 24.04.