# Unable to enter my discourse site
**URL:** https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464
**Category:** Support
**Created:** [December 19, 2016, 12:26am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464 "2016-12-19T00:26:39Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 19, 2016, 12:26am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/1 "2016-12-19T00:26:39Z")
For the last two days when I try to get into my discourse site this is the message I get: “I’m sorry, your requested action is not allowed. If you have any questions, please contact the server administrator.”
From time to time it works for a little while and then reverts back to this message.
The site is [connect.gamechangersgo.com](http://connect.gamechangersgo.com)
There doesn’t appear to be anything obvious wrong at the digital ocean end.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [December 19, 2016, 12:50am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/2 "2016-12-19T00:50:59Z")
Can you post a screenshot? I don’t think this message exists in Discourse so it so coming from elsewhere.
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 19, 2016, 1:07am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/3 "2016-12-19T01:07:59Z")
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### Author:  [@Steven](https://meta.discourse.org/u/Steven)
#### Post date: [December 19, 2016, 1:10am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/4 "2016-12-19T01:10:01Z")
Works for me, i’m redirected to : [http://connect.gamechangersgo.com/login](http://connect.gamechangersgo.com/login)
And I have a classic Discourse (I didn’t try to create an account tho)
You might have messed things up on your DNS providers or your app.yml file if you can’t access it
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 19, 2016, 1:44am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/5 "2016-12-19T01:44:06Z")
I just tried that link that you were redirected to and this is the message I got: Not Found
The requested URL /login was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
What do I need to do to actually solve it?
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 19, 2016, 1:46am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/6 "2016-12-19T01:46:16Z")
I cleared my browsing history and it’s now working. but I’m not sure why it’s not working for people I’ve invited as users though. I’ll see what message they are receiving.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [December 19, 2016, 2:28am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/7 "2016-12-19T02:28:29Z")
I’d recommend turning on https to reduce the likelihood that problems are not inserted by some internet service between your Discourse and your users.
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 19, 2016, 3:18am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/8 "2016-12-19T03:18:14Z")
I’ve tested it myself and it seems to be working now, also for inviting new users. I hope it will continue!
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 22, 2016, 9:23pm UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/9 "2016-12-22T21:23:42Z")
Needing some more help on this one. The only way I’ve found to solve the problem is to clear browsing data. I had one of my clients who also got the same message and when she cleared her browsing data it worked again. I’ve had to do it several times. I don’t known enough to understand what’s going wrong and how to resolve it.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [December 22, 2016, 9:33pm UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/10 "2016-12-22T21:33:49Z")
There’s something seriously wrong with your DNS / hosting config; it’s not a Discourse issue per se.
I don’t think we can help you much on this.
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### Author:  [@snowdonkiwi](https://meta.discourse.org/u/snowdonkiwi)
#### Post date: [December 23, 2016, 6:03am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/11 "2016-12-23T06:03:59Z")
Thanks for clarifying that.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [December 25, 2016, 7:27am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/12 "2016-12-25T07:27:32Z")
Turns out that the problem was that there were two A records for the forum, so some of the time the right address would be returned, but not others.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [December 28, 2016, 4:29am UTC](https://meta.discourse.org/t/unable-to-enter-my-discourse-site/54464/13 "2016-12-28T04:29:46Z")