# Unable to install Discourse

**URL:** https://meta.discourse.org/t/unable-to-install-discourse/179667
**Category:** Self-hosting
**Created:** [February 14, 2021, 3:11pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667 "2021-02-14T15:11:28Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![Minecraft\_Ciach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/minecraft_ciach/32/209599_2.png) [@Minecraft\_Ciach](https://meta.discourse.org/u/Minecraft_Ciach)
#### Post date: [February 14, 2021, 3:11pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667/1 "2021-02-14T15:11:28Z")

</div>

Hello,  
I just bought a Droplet on DigitalOcean, preinstalled with Discourse. The problem is that I cannot complete the installation. When I enter the domain, it says that the ports 443 and 80 are not accessible. The subdomain used is `dscourse.ciach795.com`, proxied through Cloudflare. When I enter the subdomain, it reads as follows:

```plaintext
WARNING: Port 443 of computer does not appear to be accessible using hostname: dscourse.ciach795.com.
WARNING: Connection to http://dscourse.ciach795.com (port 80) also fails.

```

The subdomain configured in Cloudflare:  
[Image hidden due to an exposed IP address. The problem was now solved.]  
If i enter the command `sudo ufw status verbose`, it reads as follows:

```plaintext
Status: active
Logging: on (low)
Default: allow (incoming), allow (outgoing), deny (routed)
New profiles: skip

To Action From
-- ------ ----
22/tcp LIMIT IN Anywhere                  
80/tcp ALLOW IN Anywhere                  
443/tcp ALLOW IN Anywhere                  
80 ALLOW IN Anywhere                  
443 ALLOW IN Anywhere                  
22/tcp (v6) LIMIT IN Anywhere (v6)             
80/tcp (v6) ALLOW IN Anywhere (v6)             
443/tcp (v6) ALLOW IN Anywhere (v6)             
80 (v6) ALLOW IN Anywhere (v6)             
443 (v6) ALLOW IN Anywhere (v6)

```

Thanks for any help!

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [February 14, 2021, 5:00pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667/2 "2021-02-14T17:00:10Z")

</div>

> [@Minecraft\_Ciach](#):
>
> proxied through Cloudflare

This is why is isn’t working. Disable cloudflare proxy or search for how to use the cloudflare with discourse.

---

<div class="post-metadata">

### Author: ![Minecraft\_Ciach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/minecraft_ciach/32/209599_2.png) [@Minecraft\_Ciach](https://meta.discourse.org/u/Minecraft_Ciach)
#### Post date: [February 14, 2021, 7:15pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667/3 "2021-02-14T19:15:58Z")

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Thank you! It seems that this reply was the solution for my problem.

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 14, 2021, 7:19pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667/4 "2021-02-14T19:19:32Z")

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Didn’t the next part of that message mention that a proxy could be a problem?

Is there something that the message should have said to let you know what the problem was?

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [March 16, 2021, 7:19pm UTC](https://meta.discourse.org/t/unable-to-install-discourse/179667/5 "2021-03-16T19:19:50Z")

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