# Unable to install on ubuntu

**URL:** https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389
**Category:** Self-hosting
**Created:** [May 17, 2024, 7:16am UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389 "2024-05-17T07:16:08Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![KingEZFLOW](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@KingEZFLOW](https://meta.discourse.org/u/KingEZFLOW)
#### Post date: [May 17, 2024, 7:16am UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/1 "2024-05-17T07:16:08Z")

</div>

I’m running ./launcher rebuild app and I end up getting this error:

```plaintext
fatal: unable to access 'https://github.com/discourse/discourse.git/': Could not resolve host: github.com

```

I’m following this [install guide](https://github.com/discourse/discourse/blob/main/docs/INSTALL-cloud.md#7-edit-discourse-configuration).

---

<div class="post-metadata">

### Author: ![Firepup650](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/firepup650/32/465200_2.png) [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [May 17, 2024, 10:46am UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/2 "2024-05-17T10:46:26Z")

</div>

Can your machine access [github.com](http://github.com) @KingEZFLOW? Docker doesn’t seem to be able to do so.

---

<div class="post-metadata">

### Author: ![KingEZFLOW](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@KingEZFLOW](https://meta.discourse.org/u/KingEZFLOW)
#### Post date: [May 18, 2024, 5:38am UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/3 "2024-05-18T05:38:16Z")

</div>

My machine can access github, as I’ve downloaded files from github to my server before.

---

<div class="post-metadata">

### Author: ![Firepup650](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/firepup650/32/465200_2.png) [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [May 18, 2024, 1:47pm UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/4 "2024-05-18T13:47:12Z")

</div>

Could you check if it _currently_ can access GitHub, and if it can try again?

---

<div class="post-metadata">

### Author: ![Ed\_S](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ed_s/32/134015_2.png) [@Ed\_S](https://meta.discourse.org/u/Ed_S)
#### Post date: [May 18, 2024, 2:09pm UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/5 "2024-05-18T14:09:44Z")

</div>

Perhaps see previously:  
[My server can access github, but docker can’t](https://meta.discourse.org/t/my-server-can-access-github-but-docker-cant/267470)

---

<div class="post-metadata">

### Author: ![Firepup650](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/firepup650/32/465200_2.png) [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [May 18, 2024, 2:14pm UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/6 "2024-05-18T14:14:10Z")

</div>

That’s a bit of a different error, no? That one threw a handshake error, here it just says it can’t be resolved.

---

<div class="post-metadata">

### Author: ![Ed\_S](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ed_s/32/134015_2.png) [@Ed\_S](https://meta.discourse.org/u/Ed_S)
#### Post date: [May 18, 2024, 2:30pm UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389/7 "2024-05-18T14:30:48Z")

</div>

> [@Firepup650](#):
>
> different error

Ah yes, sorry. But there are more like this:  
[Cannot start, “no docker.io” and cannot resolve github.com](https://meta.discourse.org/t/cannot-start-no-docker-io-and-cannot-resolve-github-com/21003)  
[./discourse-setup: could not resolve host: github.com](https://meta.discourse.org/t/discourse-setup-could-not-resolve-host-github-com/172299)