After we have restored the production backup into our staging site we are unable to login to our staging portal. [image] Can someone please take this up on priority ?

it is being redirected to SSO and the above error is shown kindly help on priority

[image] Srujan Madderla : Can someone please take this up on priority ? If you’re looking for priority assistance you could contract someone in the marketplace . Alternatively you may consider managed hosting (with ourselves or other providers). They often provide priority/dedicated support as…

Sure will think about it. But can someone help me login before that ?

Our community is very helpful so I’m sure someone will chime in if they can help. Though just as an FYI, asking for priority assistance for free help is often considered poor etiquette.

[image] Srujan Madderla : it is being redirected to SSO Then see [image] Log back in as admin after locking yourself out with read-only mode or an invalid SSO configuration admins If you’ve locked yourself out of your Discourse instance with an invalid SSO configura…

Hi Daniela, Now our staging url is being redirected to production URL When i type my staging URL the production URL is getting loaded how can we check this ? Today i have took a backup from prod and imported it into staging from UI after importing the Backup i have restored it. After successfu…

[image] Srujan Madderla : After successful restore i was unable to login. What if you try the /u/admin-login URL they suggested? I believe that should email you a link you can use to log in.

Unable to login to staging site after the backup has been restored

Support

dax (Daniela) January 8, 2024, 11:43am 6

Then see

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Not able to log in after restoring a backup Support backups	6	418	March 26, 2024
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Unable to login to staging site after the backup has been restored

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