# Unable to make Mandrill work with my website, any help please?

**URL:** <https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882>\
**Category:** Self-hosting\
**Created:** [2016年一月13日 11:20 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882 "2016-01-13T11:20:11Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![bankerrahul](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bankerrahul/32/114340_2.png) [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Post date:** [2016年一月13日 11:20 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/1 "2016-01-13T11:20:11Z")

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I’m installing Discourse on http;[//witiby.com](https://witiby.com) and not able to make mandrill work with my site.

Any help?

 ![](https://global.discourse-cdn.com/meta/original/3X/6/7/679de8b7e6a3ada2bf3eff7ea48e17e3718621a9.png)

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**Author:** ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)\
**Post date:** [2016年一月13日 11:39 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/2 "2016-01-13T11:39:11Z")

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Does anything interesting show up in `/logs`?

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**Author:** ![bankerrahul](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bankerrahul/32/114340_2.png) [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Post date:** [2016年一月13日 11:52 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/3 "2016-01-13T11:52:42Z")

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![](https://global.discourse-cdn.com/meta/original/3X/1/c/1cf7cde0a031b9969c44b22014ccccd6718bc3ec.png)

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**Author:** ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)\
**Post date:** [2016年一月13日 13:19 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/4 "2016-01-13T13:19:51Z")

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Can you click the `Share` button of this log entry and paste the resulting link here so we can see all details?

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**Author:** ![bankerrahul](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bankerrahul/32/114340_2.png) [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Post date:** [2016年一月13日 13:51 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/5 "2016-01-13T13:51:15Z")

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there we go : [http://witiby.com/logs/show/3f7e004ef7f47f3abb3d8d297d7f3550](http://witiby.com/logs/show/3f7e004ef7f47f3abb3d8d297d7f3550)

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<div class="post-metadata">

**Author:** ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)\
**Post date:** [2016年一月13日 13:54 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/6 "2016-01-13T13:54:19Z")

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Oops – I _though_ that these links were readable without being logged in, but apparently they are not – sorry ☹  
Can you manually post the message from the first tab of this log entry (this is the actual error message)?

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**Author:** ![Ossama](https://avatars.discourse-cdn.com/v4/letter/o/9fc29f/32.png) [@Ossama](https://meta.discourse.org/u/Ossama)\
**Post date:** [2016年一月13日 16:25 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/7 "2016-01-13T16:25:22Z")

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Did you type the password/API key from Mandrill or copy/paste?

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**Author:** ![bankerrahul](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bankerrahul/32/114340_2.png) [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Post date:** [2016年一月17日 19:46 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/8 "2016-01-17T19:46:53Z")

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I copy pasted but I am sure I did it right

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<div class="post-metadata">

**Author:** ![bankerrahul](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bankerrahul/32/114340_2.png) [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Post date:** [2016年一月17日 19:48 UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882/9 "2016-01-17T19:48:12Z")

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![](https://global.discourse-cdn.com/meta/original/3X/4/6/46c8421b62bfc3267b4c467f3a4c21ab853f2e42.png)