# Unable to recieve sendgrid emails on your install
**URL:** https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767
**Category:** Self-hosting
**Created:** [11월 10, 2016, 3:02오후 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767 "2016-11-10T15:02:51Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@benbyford](https://meta.discourse.org/u/benbyford)
#### Post date: [11월 10, 2016, 3:02오후 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767/1 "2016-11-10T15:02:51Z")
Installed using Digitalocean one-click-installer and have this in my app.yml file
```
DISCOURSE_SMTP_ADDRESS: smtp.sendgrid.net # (mandatory)
DISCOURSE_SMTP_PORT: 587 # (optional)
DISCOURSE_SMTP_USER_NAME: apikey # (optional)
DISCOURSE_SMTP_PASSWORD: SD.YwEB7npoQuaVKSfdzdRHVQ.bunhPe-ALKSDMSDLFKSDFMSDLFKSMDFSDNt_DkcbGYSG.YwEB7SG.YwEB7npoQuaVKSfdzdRHVQ.bunhPe-DWCCYUO2PUSRo2hQRLUalUvEqrMNt_DkcbGY
```
(some of the APIkey was changed obvs for security).
Not recieving emails on sign up, am i missing something?
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [11월 10, 2016, 8:25오후 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767/2 "2016-11-10T20:25:17Z")
Follow the email troubleshooting #howto topic.
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### Author:  [@benbyford](https://meta.discourse.org/u/benbyford)
#### Post date: [11월 11, 2016, 9:06오전 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767/3 "2016-11-11T09:06:40Z")
not super helpful there. I checked before posting this and couldnt find anything that would help
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [11월 11, 2016, 12:47오후 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767/4 "2016-11-11T12:47:22Z")
Sharing the steps you tried in the #howto (and their results) would be useful. Jeff had no way of knowing that you already tried the howto, you didn’t mention anything about it above.
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### Author:  [@benbyford](https://meta.discourse.org/u/benbyford)
#### Post date: [11월 11, 2016, 1:03오후 UTC](https://meta.discourse.org/t/unable-to-recieve-sendgrid-emails-on-your-install/52767/5 "2016-11-11T13:03:25Z")
Sorry, didnt know there was a howto forum… anyway, got it working with sparkpost instead which worked fine, so must be an issue with either my smtp input or sendgrid