# Unanswered topic notification

**URL:** https://meta.discourse.org/t/unanswered-topic-notification/377690
**Category:** Support
**Created:** [August 7, 2025, 9:42am UTC](https://meta.discourse.org/t/unanswered-topic-notification/377690 "2025-08-07T09:42:31Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Teresa\_hexa](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/teresa_hexa/32/473464_2.png) [@Teresa\_hexa](https://meta.discourse.org/u/Teresa_hexa)
#### Post date: [August 7, 2025, 9:42am UTC](https://meta.discourse.org/t/unanswered-topic-notification/377690/1 "2025-08-07T09:42:31Z")

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Hello,

Is there a way to set up a notification/reminder to myself or a group of moderators when a topic is left unanswered for longer than x hours?

I suppose not every topic needs it (so an exclusion from certain categories would be useful), but I’m generally searching for a solution that may help us not overlook topics that are “hanging” without any reaction from our side for too long.

PS. I’ve searched through the forum, but I only encountered topics from ancient times, like 2017(sic!) I suppose something may have changed since then 🙂

Thanks!

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### Author: ![chapoi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chapoi/32/537252_2.png) [@chapoi](https://meta.discourse.org/u/chapoi)
#### Post date: [August 7, 2025, 10:02am UTC](https://meta.discourse.org/t/unanswered-topic-notification/377690/2 "2025-08-07T10:02:11Z")

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I don’t think there is anything default available for this, but maybe it can be done with

> [@Discourse Automation](https://meta.discourse.org/t/discourse-automation/195773):
>
> discourse2Summary Discourse Automation lets you automate actions through scripts and triggers. Customisation is made through an automatically generated UI.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Features Easy automation of complex workflows Triggers automations at specific dates, periodically, or on specific events Provides automatically generated UIs…

They have this trigger

> [@Discourse Automation](https://meta.discourse.org/t/discourse-automation/195773/1):
>
> Stalled topic Triggers when a topic has not received replies after a certain time

Which maybe you can re-use in a custom script in combination with a filter such as unsolved?

Worth looking into imo, but will take some dev work probably.

Simpler approach might be looking at auto-bump settings:

![CleanShot 2025-08-07 at 11.58.39](https://global.discourse-cdn.com/meta/original/4X/4/b/9/4b9c1c370ed46dccb6dc1d78e8e889dd19f9fb13.png)

It’s not exactly what you want, but you could make open topics in a certain category bump daily, to draw attention. As long as you’re diligent with closing them when resolved (or setting an auto-close), that might work.

But if you want it specifically for moderators, and specifically a notification, I think the automation plugin is your best bet atm.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [September 17, 2025, 6:46pm UTC](https://meta.discourse.org/t/unanswered-topic-notification/377690/3 "2025-09-17T18:46:27Z")

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