# Understanding email in functionality

**URL:** <https://meta.discourse.org/t/understanding-email-in-functionality/74097>\
**Category:** Product Support\
**Tags:** email\
**Created:** [November 15, 2017, 11:27am UTC](https://meta.discourse.org/t/understanding-email-in-functionality/74097 "2017-11-15T11:27:42Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [November 30, 2017, 5:40pm UTC](https://meta.discourse.org/t/understanding-email-in-functionality/74097/12 "2017-11-30T17:40:21Z")

</div>

Using the API rather than email is a good way to do this, you’re right, though I’ll check with one of my team members more familiar with the API to say exactly which calls to make.

Or, you could probably modify the headers to be:

```plaintext
Sender: "Web Order Bot" <order-bot@our-domain.com> # (clearly whitelisted)
To: discourse-ingestion@discoursemail.com
From: "New Customer" <never-been-to-discourse@customer.com>

```

and that should work as you expect (I think, I haven’t actually tested that).

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