# Unknown items in Backup list

**URL:** https://meta.discourse.org/t/unknown-items-in-backup-list/104650
**Category:** Support
**Created:** [19.Декабрь.2018 11:03:09 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650 "2018-12-19T11:03:09Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [19.Декабрь.2018 11:03:09 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/1 "2018-12-19T11:03:09Z")

</div>

Hi everyone,

I’m running Discourse v2.2.0.beta6 +5 and recently I’ve been getting some weird (unknown) items appearing in my backup list just lately with a tiny file size.

When I try to download them (or delete them), I get an error appear in the browser console (no UI error presented though):

 ![image](https://global.discourse-cdn.com/meta/original/3X/7/d/7d2af219d18ee49e0dce8b2e609d2bf5a97cec5b.png)

Any ideas 1) what these are? and 2) how I can remove them?

---

<div class="post-metadata">

### Author: ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)
#### Post date: [19.Декабрь.2018 11:10:32 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/2 "2018-12-19T11:10:32Z")

</div>

You are probably using the same S3 bucket for uploads and backups. **Don’t do that!**  
In the latest version it’s not even allowed anymore.

---

<div class="post-metadata">

### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [19.Декабрь.2018 11:30:52 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/3 "2018-12-19T11:30:52Z")

</div>

> [@gerhard](#):
>
> You are probably using the same S3 bucket for uploads and backups

Yes, that’s exactly what I am doing - thanks for the heads up 👍🏻

> [@gerhard](#):
>
> **Don’t do that!**

Ok, I clearly missed that memo…

I’ll setup another bucket later today and change Discourse to suit.

Once done, will that automatically clear up my backup page or am I stuck with these dead links?

---

<div class="post-metadata">

### Author: ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)
#### Post date: [19.Декабрь.2018 11:38:38 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/4 "2018-12-19T11:38:38Z")

</div>

They are not “dead links”. Most likely someone uploaded `gz` files to your forum and that’s why they are showing up. But yes, the backup page won’t show them anymore since those files are in a different bucket.

You might want to purge the backups from the upload bucket after some time, since the system won’t be able to do that anymore.

---

<div class="post-metadata">

### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [19.Декабрь.2018 11:48:43 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/5 "2018-12-19T11:48:43Z")

</div>

> [@gerhard](#):
>
> You are probably using the same S3 bucket for uploads and backups. **Don’t do that!**

I created a new bucket on S3 (same permisisons, etc as the Uploads bucket) but now when I click on Backups in my admin panel I get an error:

 ![image](https://global.discourse-cdn.com/meta/original/3X/3/6/36cfdb80b1d71b6b783db4e397be63622520f243.png)

Do I need to rebuild my app after making this change?

My logs show this:

> Failed to list backups from S3: Access Denied

```
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-1.3.1/lib/logster/logger.rb:101:in `add_with_opts'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-1.3.1/lib/logster/logger.rb:52:in `add'
/usr/local/lib/ruby/2.5.0/logger.rb:536:in `warn'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:63:in `rescue in unsorted_files'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:52:in `unsorted_files'
/var/www/discourse/lib/backup_restore/backup_store.rb:21:in `files'
/var/www/discourse/app/controllers/admin/backups_controller.rb:20:in `block (2 levels) in index'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/mime_responds.rb:203:in `respond_to'
/var/www/discourse/app/controllers/admin/backups_controller.rb:9:in `index'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/abstract_controller/base.rb:194:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/rendering.rb:30:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/abstract_controller/callbacks.rb:42:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/callbacks.rb:132:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/abstract_controller/callbacks.rb:41:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/rescue.rb:22:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/instrumentation.rb:34:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/notifications.rb:168:in `block in instrument'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/notifications/instrumenter.rb:23:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/notifications.rb:168:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/instrumentation.rb:32:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal/params_wrapper.rb:256:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activerecord-5.2.2/lib/active_record/railties/controller_runtime.rb:24:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/abstract_controller/base.rb:134:in `process'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionview-5.2.2/lib/action_view/rendering.rb:32:in `process'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiling_methods.rb:104:in `block in profile_method'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal.rb:191:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_controller/metal.rb:252:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/routing/route_set.rb:52:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/routing/route_set.rb:34:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/routing/mapper.rb:18:in `block in <class:Constraints>'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/routing/mapper.rb:48:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/journey/router.rb:52:in `block in serve'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/journey/router.rb:35:in `each'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/journey/router.rb:35:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/routing/route_set.rb:840:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-protection-2.0.3/lib/rack/protection/frame_options.rb:31:in `call'
/var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:32:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/tempfile_reaper.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/conditional_get.rb:25:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/head.rb:12:in `call'
/var/www/discourse/lib/content_security_policy/middleware.rb:12:in `call'
/var/www/discourse/lib/middleware/anonymous_cache.rb:216:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:232:in `context'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:226:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/cookies.rb:670:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/callbacks.rb:98:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/debug_exceptions.rb:61:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-1.3.1/lib/logster/middleware/reporter.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:38:in `call_app'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:28:in `call'
/var/www/discourse/config/initializers/100-quiet_logger.rb:16:in `call'
/var/www/discourse/config/initializers/100-silence_logger.rb:29:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/request_id.rb:27:in `call'
/var/www/discourse/lib/middleware/enforce_hostname.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/method_override.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/executor.rb:14:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/sendfile.rb:111:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiler.rb:281:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/message_bus-2.2.0.pre.1/lib/message_bus/rack/middleware.rb:57:in `call'
/var/www/discourse/lib/middleware/request_tracker.rb:180:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/engine.rb:524:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `public_send'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:68:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `each'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:606:in `process_client'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:701:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:549:in `spawn_missing_workers'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:142:in `start'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/bin/unicorn:126:in `<top (required)>'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `load'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `<main>'

```

If I change the backup bucket name back again, the Backups page then works ok.

Advice very much welcomed please 😊

---

<div class="post-metadata">

### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [19.Декабрь.2018 11:49:45 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/6 "2018-12-19T11:49:45Z")

</div>

Should that above post be split to a new topic?

---

<div class="post-metadata">

### Author: ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)
#### Post date: [19.Декабрь.2018 12:01:00 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/7 "2018-12-19T12:01:00Z")

</div>

Make sure the user has the correct permissions. I recommend the following policy.

```json
{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Effect": "Allow",
            "Action": [
                "s3:ListAllMyBuckets",
                "s3:HeadBucket"
            ],
            "Resource": "*"
        },
        {
            "Effect": "Allow",
            "Action": "s3:*",
            "Resource": [
                "arn:aws:s3:::<bucket_name>",
                "arn:aws:s3:::<bucket_name>/*"
            ]
        }
    ]
}

```

Explicitly listing all the allowed actions instead of `s3:*` should work too:

```json
            "Action": [
                "s3:List*",
                "s3:Get*",
                "s3:AbortMultipartUpload",
                "s3:DeleteObject",
                "s3:PutObject",
                "s3:PutObjectAcl",
                "s3:PutObjectVersionAcl",
                "s3:PutLifecycleConfiguration",
                "s3:CreateBucket"
            ]

```

If the user’s permissions are correct, try deleting the bucket and let Discourse create it for you. For some unknown reason that somehow solves the “Access Denied” problem in some cases. 🤷‍♂️

---

<div class="post-metadata">

### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [19.Декабрь.2018 12:20:07 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/8 "2018-12-19T12:20:07Z")

</div>

> [@gerhard](#):
>
> I recommend the following policy.

You’re the man! 🕺

Thanks @gerhard I applied that (first) policy you listed and sure enough, the Backups page then loaded without an error.

It was empty (as it’s now using a separate S3 bucket from the Uploads) so I ran a manual backup and confirmed it had landed on S3 in the correct bucket.

Thanks for the super quick replies and very detailed explaination - I’m very grateful 🙇‍♂️

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [18.Январь.2019 12:21:57 UTC](https://meta.discourse.org/t/unknown-items-in-backup-list/104650/9 "2019-01-18T12:21:57Z")

</div>

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