# Unknown system generated emails sent to my users

**URL:** https://meta.discourse.org/t/unknown-system-generated-emails-sent-to-my-users/375625
**Category:** Support
**Tags:** email
**Created:** [July 24, 2025, 12:33pm UTC](https://meta.discourse.org/t/unknown-system-generated-emails-sent-to-my-users/375625 "2025-07-24T12:33:06Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [July 24, 2025, 12:35pm UTC](https://meta.discourse.org/t/unknown-system-generated-emails-sent-to-my-users/375625/2 "2025-07-24T12:35:06Z")

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I think these are notifications for the personal message send on trust level promotion

> [@Customizing trust level promotion messages for new users](https://meta.discourse.org/t/customizing-trust-level-promotion-messages-for-new-users/193270):
>
> bookmark This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process. person_raising_hand Required user level: Administrator Summary This guide will show you how to customize the onboarding journey for new users by replacing the default Discourse narrative bot welcome process with personalized trust level promotion messages. You’ll learn how to: Set up the site contact user Modify the default …

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