# Unwanted white image email attachments from one user

**URL:** <https://meta.discourse.org/t/unwanted-white-image-email-attachments-from-one-user/274292>\
**Category:** Product Support\
**Tags:** email\
**Created:** [August 8, 2023, 2:55am UTC](https://meta.discourse.org/t/unwanted-white-image-email-attachments-from-one-user/274292 "2023-08-08T02:55:52Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![nathank](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nathank/32/290039_2.png) [@nathank](https://meta.discourse.org/u/nathank)\
**Post date:** [August 8, 2023, 2:55am UTC](https://meta.discourse.org/t/unwanted-white-image-email-attachments-from-one-user/274292/1 "2023-08-08T02:55:52Z")

</div>

I’ve got a single user who loves email replies to our closed forum.

Unfortunately, every single time that this user emails in a reply, it seems to include a small white image with a name like `~WRD000.jpg`. It doesn’t seem to be part of their email signature, and I can’t see it when they email me directly. Here is an example attachment:

> ![~WRD000.jpg](https://global.discourse-cdn.com/meta/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpg)

This has the end result of (with light mode) spacing posts in a most unhappy way!

This is a very high value user, and after being asked to reply on the site they do so, but after a few weeks rapidly fall back into their emailing habits.

Can you suggest a way to tackle this (other than continuing to harangue my user)? I’m happy to PM the raw email if need be.

Google tells me that this is Outlook 2016 related - so I suspect I’m not the only one suffering from this particular ailment! There is at least one other:

> [@Email signature not being stripped out when user write new topic or reply to a topic](https://meta.discourse.org/t/email-signature-not-being-stripped-out-when-user-write-new-topic-or-reply-to-a-topic/51389/22?page=2):
>
> It’s one Outlook 16 user’s signature that always gets through the trimmer, and another with an unknown client (but sent through outlook.com and/or MS-Exchange) that has some white square image files at the bottom, like this: ![~WRD000.jpg|100x100](upload://bONwCMToQaefS5MCaw6ckHjvG5z.jpg) ![image001.jpg|45x45](upload://yS0BlfXTqaPhoqyF6LaZLwt7xJv.jpg) There are other occasional signatures that get past the trimmer, but they don’t happen often or with any consistency.

> [@Auto-replace watched word misses target word in emailed post](https://meta.discourse.org/t/auto-replace-watched-word-misses-target-word-in-emailed-post/184763):
>
> I tried using [auto-replace watched word](https://meta.discourse.org/t/2-7-0-beta5-improved-invites-auto-tag-and-auto-replace-watched-words-pm-bulk-operations-and-more/182096#auto-tag-and-auto-replace-watched-words?u=omarfilip) to eliminate junk that Outlook adds to the bottom of an emailed post, such as this: ​![image001.jpg|45x45](upload://yS0BlfXTqaPhoqyF6LaZLwt7xJv.jpg) but it still got through. ![image001.jpg|45x45]\* is properly recognized by the test: My replacement word is a blank. Can auto-replace watched words in fact replace the target word with a blank in an emailed post?

---

_[View the full topic](https://meta.discourse.org/t/unwanted-white-image-email-attachments-from-one-user/274292)._