# UpCloud.com experiences
**URL:** https://meta.discourse.org/t/upcloud-com-experiences/51996
**Category:** Self-hosting
**Tags:** hosting
**Created:** [25 Ottobre 2016, 6:33am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996 "2016-10-25T06:33:15Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [25 Ottobre 2016, 6:33am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/1 "2016-10-25T06:33:15Z")
Changed to yet another VPS provider yesterday, so here are my initial experiences regarding our new host [UpCloud.com](https://www.upcloud.com).
_Disclaimer: We struck a deal with UpCloud exchanging advertising on our community for hosting credits. Even with this affiliation, I intend to share my un-biased view on their operation. Good or bad, I will report._
UpCloud has four datacenters: Chicago, London, Helsinki and Frankfurt. The company itself is based in Finland. They are relatively new having started in 2012. They are somewhat popular in the Nordic IT-scene and have received favorable reviews. I also have some friends at [Kontena.io](https://kontena.io/) (world class container gurus), and they spoke favorably about UpCloud.
In terms of pricing they position themselves exactly against the market leader Digital Ocean (another great option). What caught my attention is their marketing, where they also benchmark their operation against DO, [claiming significantly better performance](https://www.upcloud.com/vs/digitalocean/). Their marketing promise includes faster CPU cores and significantly faster disk I/O than the similar Digital Ocean VPS. I have **not benchmarked** their servers.
The UpCloud administration dashboard is straight forward and servers spin up in 45 seconds or so. I am currently on their 80$ plan (Frankfurt), featuring 6 cores, 8GB RAM and 200GB storage. My initial expression is that our site ([Tappara.co](https://tappara.co)) is now very snappy and responsive - better than ever before, but of course this is a rather beefy VPS I am using (I have also used DO’s 80$ plan in the past).
I have just started using them, so too early to say anything about the reliability or long term performance. At least based on the specs, UpCloud should be a good fit for Discourse. If anyone here has used them, I’d be interested in hearing any comments or feedback how they perform.
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### Author:  [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [25 Ottobre 2016, 11:27pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/2 "2016-10-25T23:27:12Z")
Any noteworthy quirks in the setup process or was it basically “replace ‘Digital Ocean’ with ‘UpCloud’” as far as the install guide goes?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [26 Ottobre 2016, 12:02am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/3 "2016-10-26T00:02:45Z")
No. I just ran the script I use with digital ocean and it worked without incident.
Except I just did a [standard install](https://meta.discourse.org/t/142537?silent=true) on a 1GB instance. Make sure to heed @ljpp’s notes!
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [26 Ottobre 2016, 6:08am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/4 "2016-10-26T06:08:08Z")
One minor thing noticed - [the way my VPS reports](https://meta.discourse.org/t/number-cpu-cores-incorrectly-detected-upcloud-com-vps/51950) CPU cores caused incorrect number of unicorns configured by _discourse-setup_. So slight editing to app.yml may be needed in order to get best results.
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [4 Dicembre 2016, 11:47am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/5 "2016-12-04T11:47:46Z")
More than two months with UpCloud and so far the experience has been perfect. 100% uptime, excellent performance day after day. Their 80$ plan with 6 cores and 8GB RAM has serious oomph under the hood and it has handled our traffic spikes effortlessly.
True test comes when there are issues, but that is yet to happen. So far could not be happier.
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [15 Giugno 2017, 7:47am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/6 "2017-06-15T07:47:06Z")
Any more info now on UpCloud?
Still no issues to report? 🙂
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [15 Giugno 2017, 8:03am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/7 "2017-06-15T08:03:53Z")
Nothing to report - it just works. There was one quick break at the Frankfurt data center and it was promptly communicated.
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [15 Giugno 2017, 9:05am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/8 "2017-06-15T09:05:37Z")
I would like to use them myself, but 1. they have no DDoS Protection right now, 2. They arent cheap. (But worth the money)
I guess you have a certain amount of Traffic free and over that you have to pay 0.056 bucks per GB , right?
And how is their speed?
I would like to use Windows Server as OS most likely but i could dig into Linux too possibly.
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### Author:  [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [15 Giugno 2017, 9:07am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/9 "2017-06-15T09:07:28Z")
> [@ljpp](#):
>
> True test comes when there are issues, but that is yet to happen.
Haha, the problem with those reliable providers is that they never let you test how they react in times if crisis 😜
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [15 Giugno 2017, 10:25am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/10 "2017-06-15T10:25:33Z")
> **[\[FI-HEL1\]: Issue with a HDD-storage](https://status.upcloud.com/incidents/ykt89sfkdphc)**
>
> UpCloud's Status Page - \[FI-HEL1\]: Issue with a HDD-storage.
> **[\[FI-HEL1\]: Issue with a HDD-storage](https://status.upcloud.com/incidents/mnvx2sxg9nk1)**
>
> UpCloud's Status Page - \[FI-HEL1\]: Issue with a HDD-storage.
> **[FI-HEL1: Single compute node crash](https://status.upcloud.com/incidents/548qpdqzcwhv)**
>
> UpCloud's Status Page - FI-HEL1: Single compute node crash.
> **[FI-HEL1: Single compute node crash](https://status.upcloud.com/incidents/m3sxxtf03xk5)**
>
> UpCloud's Status Page - FI-HEL1: Single compute node crash.
Look at the dates 🙂
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [15 Giugno 2017, 10:26am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/11 "2017-06-15T10:26:03Z")
They offer a free trial, so try them out, benchmark and see if they are a good fit for you.
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [15 Giugno 2017, 11:13am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/12 "2017-06-15T11:13:19Z")
I do not have a credit card unfortunately, but they said a standard bank card should work too.
Problem is my granny will kill me, i dont even have direct access to my own bank account -\_\_-
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [27 Giugno 2017, 2:07pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/13 "2017-06-27T14:07:20Z")
Heres some good news from them : [https://www.upcloud.com/blog/upcloud-support-is-now-available-24-7-all-year-round/](https://www.upcloud.com/blog/upcloud-support-is-now-available-24-7-all-year-round/)
🙂
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [28 Giugno 2017, 5:29pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/14 "2017-06-28T17:29:39Z")
I don’t know how their backup system works, but I took a snapshot of my Discourse instance literally in 3 seconds. My 1.8 update went fine though, so I have no reason to verify how the snapshots are restored.
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [28 Giugno 2017, 5:38pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/15 "2017-06-28T17:38:20Z")
I know a small host in germany with right now 4 employees and there (They use KVM right now like UpCloud) and while the machine is running you can take a backup in a few seconds literally, if you suspend the machine even with RAM.
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### Author:  [@Hector](https://meta.discourse.org/u/Hector)
#### Post date: [28 Giugno 2017, 5:49pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/16 "2017-06-28T17:49:52Z")
> [@ljpp](#):
>
> I don’t know how their backup system works, but I took a snapshot of my Discourse instance literally in 3 seconds.
That’s because they are not backups, they are snapshots! They aren’t the same thing. I’m not saying that it is wrong or that backups are better than snapshots. It’s just important to know the difference and the tradeoffs.
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### Author:  [@ljpp](https://meta.discourse.org/u/ljpp)
#### Post date: [28 Giugno 2017, 5:53pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/17 "2017-06-28T17:53:15Z")
Yes, snapshots. I was just wondering as there is quite bit of data on my instance and I have not seen the similar function working this fast on other VPS providers.
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### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [29 Giugno 2017, 11:04am UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/18 "2017-06-29T11:04:32Z")
> **[FI-HEL1: Single compute node outage](https://status.upcloud.com/incidents/4thj609b19dw)**
>
> UpCloud's Status Page - FI-HEL1: Single compute node outage.
---
### Author:  [@anon1494039](https://meta.discourse.org/u/anon1494039)
#### Post date: [25 Luglio 2017, 7:05pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/19 "2017-07-25T19:05:00Z")
> **[NL-AMS1: Single compute node outage](https://status.upcloud.com/incidents/bj5bcxn9w8h2)**
>
> UpCloud's Status Page - NL-AMS1: Single compute node outage.
---
### Author:  [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [25 Luglio 2017, 7:17pm UTC](https://meta.discourse.org/t/upcloud-com-experiences/51996/20 "2017-07-25T19:17:05Z")
I assume you are posting this because you are affected. Could you say a few words about what this and the previous incident meant for you in practice? In other words, are you posting this to show how good they are in addressing issues or how often they have issues?
[Pagina seguente](https://meta.discourse.org/t/upcloud-com-experiences/51996.md?page=2)