# Update failure

**URL:** <https://meta.discourse.org/t/update-failure/355507>\
**Category:** Product Support\
**Created:** [March 3, 2025, 7:33pm UTC](https://meta.discourse.org/t/update-failure/355507 "2025-03-03T19:33:44Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [March 4, 2025, 6:17pm UTC](https://meta.discourse.org/t/update-failure/355507/3 "2025-03-04T18:17:07Z")

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Can you provide the complete log output?

There may be more failures above that we missed that eventually caused this one.

Some more information about your setup would also help:

- what OS is running on the host?
- what setup are you using (i.e. standalone?)

> [@pfaffman](#):
>
> Can you start the existing container with `./launcher start app` or maybe `docker start app`? If so, I’d probably recommend making a backup, spinning up a new VM, installing Discourse, and restoring that backup.

No argument with this. Step #1 should always be “make a backup”.

e.g.:

- take a Discourse backup
- shut down the containers
- move postgres data out of the way
- do a rebuild
- restore the backup

But first we need to know what we’re working with.

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_[View the full topic](https://meta.discourse.org/t/update-failure/355507)._