# Update hangs for a really long time -- okay to reset?

**URL:** https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948
**Category:** Support
**Created:** [2016年十二月29日 20:39 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948 "2016-12-29T20:39:23Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![larsiusprime](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/larsiusprime/32/103859_2.png) [@larsiusprime](https://meta.discourse.org/u/larsiusprime)
#### Post date: [2016年十二月29日 20:39 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/1 "2016-12-29T20:39:23Z")

</div>

(I searched for any similar threads before posting this, but they all seem old)

I just did an update for Discourse, and it’s hanging for a lot longer than usual and I’m not sure if it’s safe to press the reset button since it warns not to do that except as a last resort:

 ![](https://global.discourse-cdn.com/meta/original/3X/2/0/20394af0cdec0a98e12ce3b786d0dbebabf52531.png)

Has this happened to anyone else? Will it keep chugging until it’s done or should I pull the reset trigger?

I’m using the stock Digital Ocean setup.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年十二月29日 21:50 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/2 "2016-12-29T21:50:03Z")

</div>

Can you please try rebuilding?

Please SSH into your server and run:

```plaintext
cd /var/discourse
git pull
./launcher rebuild app

```

---

<div class="post-metadata">

### Author: ![larsiusprime](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/larsiusprime/32/103859_2.png) [@larsiusprime](https://meta.discourse.org/u/larsiusprime)
#### Post date: [2016年十二月30日 15:11 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/3 "2016-12-30T15:11:56Z")

</div>

Yup, that did the trick. So – should one _ever_ pull the reset trigger in the admin backend, or is it better to just always manually restart from the server?

---

<div class="post-metadata">

### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [2016年十二月30日 18:34 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/4 "2016-12-30T18:34:22Z")

</div>

I had to pull that trigger once - I did a web upgrade, it hung, did a rebuild, web still said “updating” but I knew it wasn’t. Had to reset to get Docker Manager to say “Up to date”.

---

<div class="post-metadata">

### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [2016年十二月30日 19:15 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/5 "2016-12-30T19:15:50Z")

</div>

Yeah, it is safe. I’ve done it a few times as well, especially if my server went into heavy load and the upgrade died due to lack of resources. I’ve yet to find myself in a place where it caused me any significant issues or downtime.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [2019年四月14日 16:32 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/6 "2019-04-14T16:32:16Z")

</div>



---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2019年四月15日 00:01 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/7 "2019-04-15T00:01:41Z")

</div>

Hi Lars,

We have done quite a lot in the past two years to improve the web installer, it now is better about not needing resets, has an upgrade all button, and prompts you very nicely when you need to pop to the console to to an upgrade.

How is your install going?

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2019年五月15日 00:10 UTC](https://meta.discourse.org/t/update-hangs-for-a-really-long-time-okay-to-reset/54948/8 "2019-05-15T00:10:25Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
