# Update = ☠

**URL:** <https://meta.discourse.org/t/update/285222>\
**Category:** Self-hosting\
**Created:** [November 11, 2023, 11:42pm UTC](https://meta.discourse.org/t/update/285222 "2023-11-11T23:42:48Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![anon48433008](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Post date:** [November 11, 2023, 11:42pm UTC](https://meta.discourse.org/t/update/285222/1 "2023-11-11T23:42:48Z")

</div>

Hi all

I keep up on updates pretty well, seen one was due and did it, the result was no UI except in admin

SSH in and did server updates to be sure all were good, no help

Tried to roll back and got this

 ![image](https://global.discourse-cdn.com/meta/original/4X/e/5/d/e5dffe14ff5123bf85b048692f699c493586550f.png)

Entered [Safe Mode](https://meta.discourse.org/t/53504?silent=true) and got booted, but got a partial UI

 ![image](https://global.discourse-cdn.com/meta/original/4X/e/1/d/e1d7a3f25820750e3a7578b2df3ad2c02be49d2e.png)

Can’t log in, says my username is available and that my email does not exist

I could use some help please and thank you

* * *

edit, rebooted server and got

 ![image](https://global.discourse-cdn.com/meta/original/4X/b/0/e/b0e053a8da8eb3054139857202fce7da71f31089.png)

not swayed I went to register, figured a back up was due now

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/b/b/3bb662ec8326e2abf136147276dc528cf0b2a55d.png)

no joy there either

* * *

edit, refreshing a different window I seemed to be able to register

 ![image](https://global.discourse-cdn.com/meta/original/4X/8/1/1/81178f14ab2128f8d6fb95c6c1abf3b44222ccfb.png)

then

 ![image](https://global.discourse-cdn.com/meta/original/4X/9/2/3/923b79e7404c09774f599a34e91d55dd9ba7e2f9.png)

still no joy

* * *

SSH and things still appear as they were

 ![image](https://global.discourse-cdn.com/meta/original/4X/2/5/c/25cf444458f9380c5fdccdee7fdc9181f2684a5e.png)

* * *

edit

![image](https://global.discourse-cdn.com/meta/original/4X/e/d/0/ed06bfb3c9b2af5e703f88ad6e336c5737b97e7a.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/e/6/f/e6fcd4743cb970b6643c354472a1188d571bb77a.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/0/5/305f9e7b203e5c9f1ca88e7f76ea3e9f39beb942.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/e/2/3e2639ffb227f127010efcd73472525ffa2f4775.png)

```plaintext
DISCOURSE DOCTOR Sun Nov 12 01:54:06 UTC 2023
OS: Linux ip-10-0-159-37 6.2.0-1015-aws #15~22.04.1-Ubuntu SMP Fri Oct 6 21:37:24 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Found containers/app.yml

==================== YML SETTINGS ====================
DISCOURSE_HOSTNAME=forum.full30.com
SMTP_ADDRESS=smtp.sendgrid.net
DEVELOPER_EMAILS=REDACTED 
SMTP_PASSWORD=REDACTED 
SMTP_PORT=587
SMTP_USER_NAME=apikey
LETSENCRYPT_ACCOUNT_EMAIL=REDACTED LETSENCRYPT_ACCOUNT_EMAIL

==================== DOCKER INFO ====================
DOCKER VERSION: Docker version 24.0.7, build afdd53b

DOCKER PROCESSES (docker ps -a)

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
0be0150fecde local_discourse/app "/sbin/boot" 5 months ago Exited (5) 11 minutes ago app

==================== SERIOUS PROBLEM!!!! ====================
app not running!
Attempting to rebuild
==================== REBUILD LOG ====================
x86_64 arch detected.
Ensuring launcher is up to date
Fetching origin
Launcher is up-to-date
Stopping old container
+ /usr/bin/docker stop -t 600 app
app
2.0.20231023-1945: Pulling from discourse/base
Digest: sha256:2b0eb484d20888cc2daadb690dcfa73522105650c1420212e99345a36a424d77
Status: Image is up to date for discourse/base:2.0.20231023-1945
docker.io/discourse/base:2.0.20231023-1945
/usr/local/lib/ruby/gems/3.2.0/gems/pups-1.2.1/lib/pups.rb
/usr/local/bin/pups --stdin
I, [2023-11-12T01:54:13.829288 #1] INFO -- : Reading from stdin
I, [2023-11-12T01:54:13.834181 #1] INFO -- : > locale-gen $LANG && update-locale
I, [2023-11-12T01:54:13.862453 #1] INFO -- : Generating locales (this might take a while)...
Generation complete.

I, [2023-11-12T01:54:13.862638 #1] INFO -- : > mkdir -p /shared/postgres_run
I, [2023-11-12T01:54:13.865023 #1] INFO -- : 
I, [2023-11-12T01:54:13.865390 #1] INFO -- : > chown postgres:postgres /shared/postgres_run
I, [2023-11-12T01:54:13.867489 #1] INFO -- : 
I, [2023-11-12T01:54:13.867791 #1] INFO -- : > chmod 775 /shared/postgres_run
I, [2023-11-12T01:54:13.869643 #1] INFO -- : 
I, [2023-11-12T01:54:13.869925 #1] INFO -- : > rm -fr /var/run/postgresql
I, [2023-11-12T01:54:13.871930 #1] INFO -- : 
I, [2023-11-12T01:54:13.872203 #1] INFO -- : > ln -s /shared/postgres_run /var/run/postgresql
I, [2023-11-12T01:54:13.874058 #1] INFO -- : 
/tmp/discourse-debug.txt

```

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_[View the full topic](https://meta.discourse.org/t/update/285222)._