Hey, we’ve been stuck at a very nasty bug as of late that broke our entire website with no seemingly feasible way out of it. We’ve tried everything from rebuilding to removing/adding plugins to no avail. We have a working backup from a couple months ago, but it seems that any attempt to rebuild this…

The could be a Postgres issue where the postgres is trying to upgrade to version 13 from 10. Check the logs to see if you see anything related to postgres

[תמונה] IAmGav: The could be a Postgres issue where the postgres is trying to upgrade to version 13 from 10. Check the logs to see if you see anything related to postgres Are you referring to the logs contained in /shared/standalone/log/rails? Because they mention nothing relating to postgre…

make sure your apt-get update | apt-get upgrade is up to date and then run ./launcher rebuild app check for errors or look in /var/discourse/shared/standalone/log/rails

[תמונה] IAmGav: make sure your apt-get update | apt-get upgrade is up to date and then run ./launcher rebuild app check for errors or look in /var/discourse/shared/standalone/log/rails I’ve updated both apt-get update and apt-get upgrade, did a full rebuild, and unfortunately am met with th…

Some questions: Does the rebuild complete without errors? Have you tried loading the site via safe mode ? Can you share the URL of the site so we can take a look?

[תמונה] jomaxro: Some questions: Does the rebuild complete without errors? Have you tried loading the site via safe mode ? Can you share the URL of the site so we can take a look? Yes, the rebuild completes without errors. Yes, and much like when I fix the error mentioned above, it boots th…

To add to this, could it be that the rebuild has somehow cleared the database of all image references?

To keep everyone updated, I’ve since tried out several suggestions from different threads, but just to name two: [תמונה] Images lost in backup/restore, change of domain, can't upload new support My solution was FTP move them (crude but it worked). Not 100% sure why. At fir…

After a lot of trial and error, I was able to successfully restore the images after all, so I’ll consider this issue resolved.

Was there something that you wish you’d know at the start?

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jomaxro (Joshua Rosenfeld) 1 בפברואר,‏ 2022,‏ 1:04am 6

Some questions:

Does the rebuild complete without errors?
Have you tried loading the site via safe mode?
Can you share the URL of the site so we can take a look?

נושא		תגובות	צפיות
Attempted to update Discourse, frontpage now errors Support	3	996	23 ביולי,‏ 2016
Problem upgrading Discourse Self-hosting	6	1531	14 ביוני,‏ 2023
Error when updating Discourse to the new version (need urgent support)? Support	15	319	1 באוקטובר,‏ 2024
After rebuild, site won't load Self-hosting	15	2174	14 בספטמבר,‏ 2020
An upgrade knocked my site offline; how long until it's restored? Self-hosting	16	352	9 באוגוסט,‏ 2025

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