# Hochgeladener Avatar oder Gravatar funktioniert nicht **URL:** https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277 **Category:** Support **Created:** [11. März 2019 um 14:25 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277 "2019-03-11T14:25:19Z") **Posts on this page:** 10 **Page:** 1
### Author: ![Benuuts](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benuuts/32/133005_2.png) [@Benuuts](https://meta.discourse.org/u/Benuuts) #### Post date: [11. März 2019 um 14:25 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/1 "2019-03-11T14:25:20Z")
Hello, I seem to have the exact same symptoms as [How to fix user avatar?](https://meta.discourse.org/t/how-to-fix-user-avatar/94675) but I’m running the latest version of discourse (I tried to upgrade to fix this). Upload works fine (file are being uploaded to the shared folder) but when the users save his profile, it goes back to the default avatar. It’s the same for gravatar. Any idea how to solve this ? Thanks ---
### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip) #### Post date: [11. März 2019 um 14:31 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/2 "2019-03-11T14:31:55Z")
Did you `restart` / `rebuild` your container? ---
### Author: ![Benuuts](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benuuts/32/133005_2.png) [@Benuuts](https://meta.discourse.org/u/Benuuts) #### Post date: [11. März 2019 um 15:35 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/3 "2019-03-11T15:35:24Z")
Yes I did several times (and upgrade to a newer version) ---
### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip) #### Post date: [11. März 2019 um 15:36 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/4 "2019-03-11T15:36:34Z")
Then we need more information. Do you have any non-official plugins installed? Are there any errors in logs that might be related? ---
### Author: ![Benuuts](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benuuts/32/133005_2.png) [@Benuuts](https://meta.discourse.org/u/Benuuts) #### Post date: [11. März 2019 um 15:48 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/5 "2019-03-11T15:48:21Z")
Here’s my setup : - forum run under `/forum/foo` - upload folder is remaped (and it works fine for other images : logos, post, favicon) - plugins : `discourse-edx-lti`, `discourse-solved` This is the only log related to images that I have ![Screenshot_2019-03-11%20Logs](https://global.discourse-cdn.com/meta/original/3X/b/3/b396eec06e7e7fd3074c6fdea45ababeffd69e7a.png) I have an alternate setup with an equivalent config where everything works fine… ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [12. März 2019 um 12:20 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/6 "2019-03-12T12:20:26Z")
Subfolder is not a recommended config. ---
### Author: ![Benuuts](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benuuts/32/133005_2.png) [@Benuuts](https://meta.discourse.org/u/Benuuts) #### Post date: [12. März 2019 um 12:52 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/7 "2019-03-12T12:52:50Z")
Yes I aware of that but it works pretty good and sometimes you don’t have a choice… Thanks anyway ---
### Author: ![Benuuts](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benuuts/32/133005_2.png) [@Benuuts](https://meta.discourse.org/u/Benuuts) #### Post date: [12. März 2019 um 14:07 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/8 "2019-03-12T14:07:18Z")
Ok I solved it. It was due to the forum being in a subsubfolder ie `/forums/foo`, I followed this [guide](https://meta.discourse.org/t/subfolder-support-with-docker/30507) to set up the forum but it was missing a symbolic link to reflect this subpath. So I added : ```yaml # ... - mkdir -p public/forum/foo - cd public/forum/foo && ln -s ../../uploads && ln -s ../../backups ``` ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [12. März 2019 um 14:28 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/9 "2019-03-12T14:28:39Z")
There is always a choice 😉 [![](https://global.discourse-cdn.com/meta/original/4X/3/e/7/3e7e513fd5eeebac774a587c5e481387c2020580.jpeg "Choose Life - Trainspotting (1-12) Movie CLIP (1996) HD.mp4") ](https://www.youtube.com/watch?v=RCxgqHqakXc) ---
### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system) #### Post date: [11. April 2019 um 14:28 UTC](https://meta.discourse.org/t/uploaded-avatar-or-gravatar-not-working/111277/10 "2019-04-11T14:28:46Z")
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