# 将Discourse用作私人支持/工单系统

**URL:** https://meta.discourse.org/t/use-discourse-as-a-private-support-ticket-system/72268
**Category:** Administrators
**Tags:** how-to
**Created:** [2017年十月17日 12:35 UTC](https://meta.discourse.org/t/use-discourse-as-a-private-support-ticket-system/72268 "2017-10-17T12:35:41Z")
**Posts on this page:** 1
**Showing post:** 11

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [2025年五月4日 12:07 UTC](https://meta.discourse.org/t/use-discourse-as-a-private-support-ticket-system/72268/11 "2025-05-04T12:07:11Z")

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作为这种用例（以及更多用例）的一个选项，我编写了以下插件：

> [@Discourse Workflow](https://meta.discourse.org/t/discourse-workflow/347110):
>
> information_sourceSummary A workflow system for Topics that implements a configurable multi-stage processhammer_and_wrench[Repository Link](https://github.com/merefield/discourse-workflow)[https://github.com/merefield/discourse-workflow](https://github.com/merefield/discourse-workflow)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157) Enjoying this plugin? Please star it on [GitHub](https://github.com/merefield/discourse-workflow)! pray

您可以在类别（及其子类别）中设置它，并以某种方式设置权限，以将其排除在主社区的视野之外。

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_[View the full topic](https://meta.discourse.org/t/use-discourse-as-a-private-support-ticket-system/72268)._