Use Discourse como Sistema de Suporte/Chamados Privados

[nathank (Nathan Kershaw)]

A outra opção é este plugin bem estabelecido da equipe da Communiteq:

Private Topics Plugin

Summary Private Topics Enables private topics in a regular category Repository Link GitHub - communiteq/discourse-private-topics Install Guide How to install plugins in Discourse Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for providin…

Isso resolve o problema descrito acima de forma elegante.