# /user\_avatar returns HTTP 500 after new update

**URL:** https://meta.discourse.org/t/user-avatar-returns-http-500-after-new-update/384418
**Category:** Support
**Tags:** s3
**Created:** [September 30, 2025, 10:52pm UTC](https://meta.discourse.org/t/user-avatar-returns-http-500-after-new-update/384418 "2025-09-30T22:52:50Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![avidseeker](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/avidseeker/32/428135_2.png) [@avidseeker](https://meta.discourse.org/u/avidseeker)
#### Post date: [September 30, 2025, 10:52pm UTC](https://meta.discourse.org/t/user-avatar-returns-http-500-after-new-update/384418/1 "2025-09-30T22:52:50Z")

</div>

All avatars showing up like this:

![image](https://global.discourse-cdn.com/meta/original/4X/4/a/9/4a98d434d6553e664fef53f647436f74996e2ccc.png)

When opened in a new tab `[http://forum.example.org/user\_avatar/forum.example.org/user/48/681\_2.png\`](http://forum.example.org/user_avatar/forum.example.org/user/48/681_2.png%5C%60) responds with HTTP 500.

I’m using an S3 upload for images (blackblaze). Seems that an avatar image is uploaded there. Tried disabling it, still the same issue.

Doesn’t seem like a proxy issue. Tried binding port to the server, same issue. Opening `[http://localhost:8082/user\_avatar/forum.example.org/user/48/681\_2.png\`](http://localhost:8082/user_avatar/forum.example.org/user/48/681_2.png%5C%60) results in:

 ![image](https://global.discourse-cdn.com/meta/original/4X/2/1/7/2174d57c72d4c29e3cc8359e32413147f887d861.png)

This only happened after new update: 3.6.0.beta2-latest

Already ran the two `rake avatars:refresh` and `rake posts:rebake` as instructed in similar issues.

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