# User can't change his email address

**URL:** <https://meta.discourse.org/t/user-cant-change-his-email-address/132394>\
**Category:** Product Support\
**Created:** [November 1, 2019, 2:38pm UTC](https://meta.discourse.org/t/user-cant-change-his-email-address/132394 "2019-11-01T14:38:10Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Krischan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/krischan/32/47290_2.png) [@Krischan](https://meta.discourse.org/u/Krischan)\
**Post date:** [November 1, 2019, 6:23pm UTC](https://meta.discourse.org/t/user-cant-change-his-email-address/132394/6 "2019-11-01T18:23:06Z")

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Maybe it’s a bug: I asked the user to disable 2-factor-verification and now it works. On the other hand, I tried this with my account having 2-factor-verification active and it also worked. 😉

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