# User Card: Chat button is gone

**URL:** <https://meta.discourse.org/t/user-card-chat-button-is-gone/353133>\
**Category:** Product Support\
**Tags:** user-card\
**Created:** [February 19, 2025, 5:13pm UTC](https://meta.discourse.org/t/user-card-chat-button-is-gone/353133 "2025-02-19T17:13:28Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Arkshine](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/arkshine/32/298682_2.png) [@Arkshine](https://meta.discourse.org/u/Arkshine)\
**Post date:** [February 20, 2025, 2:57am UTC](https://meta.discourse.org/t/user-card-chat-button-is-gone/353133/4 "2025-02-20T02:57:08Z")

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> [@Magie](#):
>
> Theme 29 corresponds with „User Card Directory Component“s ID of 29 in my case. So I am wondering if that comes from the CSS of the component?

You’re right, it’s from this TC! It looks intentional to display the username fully.  
I think it’s a fair tradeoff since you can click on it to go to the user’s profile.

> [@Magie](#):
>
> Also, what I am wondering the most is why the button is not even in the html for normal users? It’s not on display:none. It’s just not in the html at all.

The button should appear if the user is part of TL1+ group. I would check again just to be sure! You might have tested when the controls were hidden, or the wrong user was chosen.

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