Recently I installed User Card Directory on my instance, it worked but lately it simply stop when user land on page /u?cards=yes&order=likes_received When I open browser console I see for each user card error 502 Bad Gateway for request /user-cards.json <html> <head><title>502 Bad Gateway</title>…

is Discourse up to date on your forum? is the theme component up to date? I just installed this component and tested it and it is working as expected with no errors. :thinking: can you provide a screenshot of the console errors? [Screenshot 2025-11-14 at 6.03.27 AM]

Thanks for trying to help, my Discourse instance and component are current (updated) [صورة] Lilly: can you provide a screenshot of the console errors? [image]

Does the issue persist only on the user’s page, or is it happening across the entire site?

[صورة] jahan_gagan: Does the issue persist only on the user’s page, or is it happening across the entire site Only in user page when trying to show cards, it works if user swic to grid. Sometime it is return results and display data and in console i get this errors also But I am now unabl…

@adopilot were you able to figure out what was going wrong? It does not appear to be with the theme component on its own because when I go to https://meta.discourse.org/u?cards=yes&order=likes_received here on meta it works. There must be some conflict with another component on your site?

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الدعم

jahan_gagan (Jahan Gagan) 14 نوفمبر 2025، 2:47م 4

هل تستمر المشكلة في صفحة المستخدم فقط، أم أنها تحدث عبر الموقع بأكمله؟

إعجاب واحد (1)

الموضوع		الردود	مرات العرض
User Card Directory Theme component official , user-card-directory	138	18523	27 فبراير 2026
User card loading failed Support user-card , gamification	19	212	22 مايو 2025
Usercard Redesign Experiment Feature completed , user-card	130	7251	3 ديسمبر 2025
Since 2.8.0beta2 update some users can't get to preferences (etc) Support	8	698	16 يوليو 2021
User Card Directory: message button should not show on mobile UX mobile , user-card-directory	7	185	12 ديسمبر 2024

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