Recently I installed User Card Directory on my instance, it worked but lately it simply stop when user land on page /u?cards=yes&order=likes_received When I open browser console I see for each user card error 502 Bad Gateway for request /user-cards.json <html> <head><title>502 Bad Gateway</title>…

is Discourse up to date on your forum? is the theme component up to date? I just installed this component and tested it and it is working as expected with no errors. :thinking: can you provide a screenshot of the console errors? [Screenshot 2025-11-14 at 6.03.27 AM]

Thanks for trying to help, my Discourse instance and component are current (updated) [image] Lilly: can you provide a screenshot of the console errors? [image]

[image] jahan_gagan: Does the issue persist only on the user’s page, or is it happening across the entire site Only in user page when trying to show cards, it works if user swic to grid. Sometime it is return results and display data and in console i get this errors also But I am now unab…

@adopilot were you able to figure out what was going wrong? It does not appear to be with the theme component on its own because when I go to https://meta.discourse.org/u?cards=yes&order=likes_received here on meta it works. There must be some conflict with another component on your site?

User Card Directory component not working

Support

jahan_gagan (Jahan Gagan) November 14, 2025, 2:47pm 4

Does the issue persist only on the user’s page, or is it happening across the entire site?

1 Like

Topic		Replies	Views
User Card Directory Theme component official , user-card-directory	138	18523	February 27, 2026
User card loading failed Support user-card , gamification	19	212	May 22, 2025
Usercard Redesign Experiment Feature completed , user-card	130	7251	December 3, 2025
Since 2.8.0beta2 update some users can't get to preferences (etc) Support	8	698	July 16, 2021
User Card Directory: message button should not show on mobile UX mobile , user-card-directory	7	185	December 12, 2024

User Card Directory component not working

Related topics