# User card loading failed

**URL:** <https://meta.discourse.org/t/user-card-loading-failed/366391>\
**Category:** Product Support\
**Tags:** gamification, user-card\
**Created:** [May 16, 2025, 7:53am UTC](https://meta.discourse.org/t/user-card-loading-failed/366391 "2025-05-16T07:53:49Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)\
**Post date:** [May 16, 2025, 7:58am UTC](https://meta.discourse.org/t/user-card-loading-failed/366391/3 "2025-05-16T07:58:26Z")

</div>

I updated yesterday and User Cards are loading fine for me.

Check [safe mode](https://meta.discourse.org/t/53504?silent=true). If that’s ok, then maybe you have an issue in one of your Themes or Theme Components?

Could you please provide any console errors.

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