# User data export failed (tested on meta)
**URL:** https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669
**Category:** Bug
**Created:** [April 18, 2018, 9:58pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669 "2018-04-18T21:58:14Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [April 18, 2018, 9:58pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/1 "2018-04-18T21:58:15Z")
I just tried a data export from [meta.discourse.org](http://meta.discourse.org) to see if it will be sufficient for GDPR data portability purposes.
From my user activity page I clicked “Download All” and then received a PM with a link.
Clicking the link produced a 404 😟
---
### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [April 18, 2018, 9:59pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/2 "2018-04-18T21:59:49Z")
Can confirm. This might be Meta specific though…I seem to recall a similar issue downloading backups. Testing on [try.discourse.org](http://try.discourse.org) now…yep, worked on try. @mpalmer any thoughts?
---
### Author:  [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [April 18, 2018, 10:02pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/3 "2018-04-18T22:02:02Z")
> [@jomaxro](#):
>
> This might be Meta specific though
Looks like it may be. I tried from my own forum instance and the download succeeded. 👍
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [April 18, 2018, 10:05pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/4 "2018-04-18T22:05:43Z")
This is a great catch and definitely a bug. The issue is that we do not have shared storage so need to pipe up the export to AWS as a proper upload of sorts (which we clean up after N hours)
We will get this sorted fairly soon.
@techAPJ can you add to your list?
---
### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [April 19, 2018, 7:44pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/5 "2018-04-19T19:44:09Z")
Fixed via:
[https://github.com/discourse/discourse/commit/91bf10bd12291adddab3edab2d788050fd484d43](https://github.com/discourse/discourse/commit/91bf10bd12291adddab3edab2d788050fd484d43)
---
### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [April 20, 2018, 12:30pm UTC](https://meta.discourse.org/t/user-data-export-failed-tested-on-meta/85669/6 "2018-04-20T12:30:02Z")
This topic was automatically closed after 16 hours. New replies are no longer allowed.