A user was incorrectly flagged by @system as a sapmmer. These posts were not spam. I’ve cleared the flag, and unsilenced her, but the system has grayed out the user’s post. How do I fix that? She is not a spammer.

From your screenshot, that appears to be a deleted post, rather than a hidden one (see the trash icon in your screenshot). To restore the deleted post, click the cirular arrow, next to the bookmark icon on the post: [Screenshot from 2020-03-12 13-13-59]

Have you checked whether the IP and emails are also blocked? See: [image] I've accidentally "blocked a spammer". Any way to unblock their IP? Support So yeah, this is embarassing. In the process of trying to delete an old account that wouldn’t delete for …

Just removed those blocks. Still is grayed out: [image] Alice Linsley on Genesis and the Indus Valley Civilization Conversation Theology Adam It was …

Have you also checked for these as flagged posts in admin/flags/active?

[image] robmc: admin/flags/active None there. Already cleared those.

[image] swamidass: the system has grayed out the user’s post. How do I fix that? A hidden post can be unhidden by clicking on the Admin wrench icon below the post. Select ‘Unhide’ from the Admin menu for the post.

this seems to have changed since 2018 - I have the same situation (user incorrectly flagged as spam) and I can’t find the “unhide” option under the wrench menu - and admin/flags/active doesn’t take me anywhere. Any clues?

When you click the post’s admin wrench, are you not seeing the following action? [image]

no, this is what i can see when clicking on the wrench menu of a hidden post: [Screen Shot 2020-03-12 at 12.44.12] I am logged in as an admin, and the post was flagged and somehow ignored (i am not 100% sure how this happened) by someone who is a mod.

Something similar started happening on my site as well after a recent upgrade. Existing users were starting to get flagged. Disable the approve_suspect_users admin setting to stop it.

hi, i think this is a different issue. In my case, a user was flagged mistakenly and now i can’t unhide the post.

User incorrectly identified as spam

Support

robmc (Robert McIntosh) July 9, 2018, 3:03pm 2

Have you checked whether the IP and emails are also blocked? See:

Topic		Replies	Views
Delete/remove flags? Support	4	1415	May 29, 2018
Why can't I override the robot? Support akismet	15	866	February 9, 2023
Posts and account not always restored when flag from Discourse AI spam detection rejected Bug ai , spam	10	425	February 13, 2025
How to unflag/restore a post I as admin flagged Support	10	194	November 24, 2025
Unhide flagged topic Support	3	1203	January 20, 2015

User incorrectly identified as spam

Related topics