A user was incorrectly flagged by @system as a sapmmer. These posts were not spam. I’ve cleared the flag, and unsilenced her, but the system has grayed out the user’s post. How do I fix that? She is not a spammer.

From your screenshot, that appears to be a deleted post, rather than a hidden one (see the trash icon in your screenshot). To restore the deleted post, click the cirular arrow, next to the bookmark icon on the post: [Screenshot from 2020-03-12 13-13-59]

Have you checked whether the IP and emails are also blocked? See: [afbeelding] I've accidentally "blocked a spammer". Any way to unblock their IP? Support So yeah, this is embarassing. In the process of trying to delete an old account that wouldn’t delete…

Just removed those blocks. Still is grayed out: [afbeelding] Alice Linsley on Genesis and the Indus Valley Civilization Conversation Theology Adam It…

Have you also checked for these as flagged posts in admin/flags/active?

[afbeelding] robmc: admin/flags/active None there. Already cleared those.

[afbeelding] swamidass: the system has grayed out the user’s post. How do I fix that? A hidden post can be unhidden by clicking on the Admin wrench icon below the post. Select ‘Unhide’ from the Admin menu for the post.

this seems to have changed since 2018 - I have the same situation (user incorrectly flagged as spam) and I can’t find the “unhide” option under the wrench menu - and admin/flags/active doesn’t take me anywhere. Any clues?

When you click the post’s admin wrench, are you not seeing the following action? [image]

no, this is what i can see when clicking on the wrench menu of a hidden post: [Screen Shot 2020-03-12 at 12.44.12] I am logged in as an admin, and the post was flagged and somehow ignored (i am not 100% sure how this happened) by someone who is a mod.

Something similar started happening on my site as well after a recent upgrade. Existing users were starting to get flagged. Disable the approve_suspect_users admin setting to stop it.

hi, i think this is a different issue. In my case, a user was flagged mistakenly and now i can’t unhide the post.

User incorrectly identified as spam

Ondersteuning

robmc (Robert McIntosh) 9 juli 2018 om 15:03 2

Have you checked whether the IP and emails are also blocked? See:

Topic		Antwoorden	Weergaven
Delete/remove flags? Support	4	1419	29 mei 2018
Why can't I override the robot? Support akismet	15	877	9 februari 2023
Posts and account not always restored when flag from Discourse AI spam detection rejected Bug ai , spam	10	428	13 februari 2025
How to unflag/restore a post I as admin flagged Support	10	202	24 november 2025
Unhide flagged topic Support	3	1207	20 januari 2015

User incorrectly identified as spam

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