User-invite not working

I’m doing some tests in my community about the invitation…

But some invitations are coming, others are not, since thursday.

Anyone knows how can I fix it?

Thank you.

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This usually means emails are not reliable for the target users.

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Not all users will respond immediately. Some will take their time.
You can check your email logs to see if any invitations were bounced or rejected (possibly as spam). I have one person who wants to join and all emails to him (from the forum and from my own personal email service are listed as spam. He’s in China if that has anything to do with it. :face_with_raised_eyebrow:

Either way, give it some more time and only be concerned when the invitations expire. You can always resend them. :wink:

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Hi JimPas,

Thanks for the advie about the logs, but which is the option of inviting users? I couldn’t find.

Thank you.

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To see log entries for all invites that have been sent from your site, go to Admin / Emails / Sent and enter ‘invite’ into the ‘Email Type’ filter:

To see if your invite emails are bouncing, go to Admin / Emails / Bounced and enter ‘invite’ into the Email Type filter.

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