# User is saying their account is hacked

**URL:** <https://meta.discourse.org/t/user-is-saying-their-account-is-hacked/155409>\
**Category:** Product Support\
**Created:** [June 20, 2020, 2:06am UTC](https://meta.discourse.org/t/user-is-saying-their-account-is-hacked/155409 "2020-06-20T02:06:59Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![orchardstreet](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/orchardstreet/32/149531_2.png) [@orchardstreet](https://meta.discourse.org/u/orchardstreet)\
**Post date:** [June 20, 2020, 2:42am UTC](https://meta.discourse.org/t/user-is-saying-their-account-is-hacked/155409/3 "2020-06-20T02:42:38Z")

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they said they use one laptop and the IP they gave me is the same location they ususally use

their main concern, and they keep telling me over and over, is that its showing it as being logged in when they are not logged in

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