# User journey issue from private message notifications

**URL:** <https://meta.discourse.org/t/user-journey-issue-from-private-message-notifications/135079>\
**Category:** Support\
**Created:** [December 4, 2019, 4:56pm UTC](https://meta.discourse.org/t/user-journey-issue-from-private-message-notifications/135079 "2019-12-04T16:56:27Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Priscilla8](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Priscilla8](https://meta.discourse.org/u/Priscilla8)\
**Post date:** [December 9, 2019, 2:29pm UTC](https://meta.discourse.org/t/user-journey-issue-from-private-message-notifications/135079/8 "2019-12-09T14:29:55Z")

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It does sound as though it may be something specific to our site, then. The only steps would be:

- Receive a private message notification by email
- Click on the link while not already logged in to your account

 ![image](https://global.discourse-cdn.com/meta/original/3X/8/c/8c599837ee9aa0fb94898b2599df910688e2fbd1.png)

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