If a user is logged out and tries to follow a link (for example from an email notification) to a page that is restricted (for example, a private message or a closed category), they see a page with the message ‘Oops that page doesn’t exist or is private’. However, this page is lacking a log-in link, …

I can’t reproduce this problem? Are you on an old version of Discourse? When I click on a PM link in an incognito window, I get both sign up and log in buttons as you can see in the below screenshot… [image]

Oh, that’s interesting, thanks very much for getting back to me. We have only just moved to Discourse, so I think we are on the latest version, but maybe it is something in how we have implemented it. I will pass this on to our developers to have a look at.

Apparently I did not quite describe this correctly and this issue is actually specific to links to private messages. @codinghorror - did you try to replicate it for a private message link?

Not discounting the issue you’re facing Priscilla but I’m not able to reproduce it even when I try with private message links. The login and sign up buttons are always there in the header. Can you please post reproduction steps in [1,2,3] terms to help us narrow the issue down?

It does sound as though it may be something specific to our site, then. The only steps would be: Receive a private message notification by email Click on the link while not already logged in to your account [image]

Does the screen-cap in your post represent everything you see when you visit that page? I ask because the entire Discourse header - which is where the login / signup links are - is missing.

Yes, if you click the link in that specific scenario, you don’t see the header. This is what it looks like normally for a logged out user. We are now looking into whether any of our front end template customisations have caused the problem. [image]

I’ve looked into this issue further on a development version of the site. To add to the information @Priscilla8 ’s provided above: I’ve tried switching to a non-custom theme, and disabling plugins and components, but the header elements are still missing. It looks to me like the page source is missi…

Problema de jornada do usuário a partir de notificações de mensagens privadas

Suporte

Priscilla8 (Priscilla McClay) Dezembro 9, 2019, 2:29pm 8

Parece que pode ser algo específico do nosso site, então. Os únicos passos seriam:

Receber uma notificação de mensagem privada por e-mail
Clicar no link sem estar já logado na sua conta

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Problema de jornada do usuário a partir de notificações de mensagens privadas

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