Hi there. First time posting on Discourse Meta, although I read your content a lot, been helpful in resolving a lot of situations. I couldn’t find anything about this particular glitch though.
Essentially we had a power user who started to misbehave in private messages, so we dropped his trust level from 3 to 0 as part of the punishment (so he could no longer initiate private messages). This caused a whole bunch of weird glitches that are obvious in retrospect. A lot of his posts suddenly got auto-flagged by the system for excessive @ mentions and links, we disagreed with almost all of them.
Then the system auto-silenced him. So I unsilenced him. Then today, I got a note from this user that he was silenced again. Lo and behold, the system had silenced him again after I had unsilenced him. And I can’t figure out why it would do that, especially without notifying us via the moderation/admin panel. What are the parameters within which the system will automatically silence a user? I know there are restrictions on things such as links or @ mentions, but I want to make sure this kind of glitch doesn’t happen again.