# User Notification For Unread PM

**URL:** https://meta.discourse.org/t/user-notification-for-unread-pm/350535
**Category:** Support
**Tags:** notifications, personal-messages
**Created:** [February 4, 2025, 11:02pm UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535 "2025-02-04T23:02:00Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Danny\_Dainton](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/danny_dainton/32/486326_2.png) [@Danny\_Dainton](https://meta.discourse.org/u/Danny_Dainton)
#### Post date: [February 4, 2025, 11:02pm UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535/1 "2025-02-04T23:02:00Z")

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Hey Folks,

I’ve searched around meta and as of yet (I’m still searching) I haven’t found an answer or solution for this - Is there a process or plugin for sending a user a nudge or prompt if they haven’t read a PM in X amount of time?

For context, we send a PM when a new user joins which contains various pieces of information, I’ve found that more often than not these stay unread 😭

I would love to give new users a gentle reminder about the PM after a period of time but I’m not sure it that’s even possible?

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 4, 2025, 11:54pm UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535/2 "2025-02-04T23:54:23Z")

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I can imagine, say, having the pm saying to join a group. Then a theme component could force them somewhere (maybe a public topic) with the info that you need them to respond to.

I can think of some other ways to do it, like maybe a user custom field

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### Author: ![Danny\_Dainton](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/danny_dainton/32/486326_2.png) [@Danny\_Dainton](https://meta.discourse.org/u/Danny_Dainton)
#### Post date: [February 5, 2025, 10:07am UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535/3 "2025-02-05T10:07:07Z")

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I’ve repurposed the initial popout notification that a newly signed user would see and amended the copy to include “Check you PMs for more info…etc” but through running a query with the [data explorer](https://meta.discourse.org/t/32566?silent=true), I can see that many of these are still left unopened.

Potentially, it could be just down to changing the notification copy to make those instructions much more explicit but I would love to have some kind of follow up nudge to say check your inbox 😓

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 5, 2025, 6:49pm UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535/4 "2025-02-05T18:49:43Z")

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Rather than have them learn to find their inbox, you could have a link to the information that you’re putting in the PM in a public topic that you pin globally.

Oh! You could use [Custom Components -- add button or text at any plugin outlet](https://meta.discourse.org/t/custom-components-add-button-or-text-at-any-plugin-outlet/349629) to create a “you really need to click this button” button that links to your topic and goes away when they join your “I read the intro stuff” group.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [September 17, 2025, 11:29pm UTC](https://meta.discourse.org/t/user-notification-for-unread-pm/350535/5 "2025-09-17T23:29:18Z")

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