# User profile : Oops! That page doesn’t exist or is private
**URL:** https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576
**Category:** Support
**Created:** [June 22, 2020, 3:00pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576 "2020-06-22T15:00:13Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)
#### Post date: [June 22, 2020, 3:00pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/1 "2020-06-22T15:00:13Z")
Hello dear friends . i dont want to take a lot of your time, but i need your help .
My Discourse have a litle errors , when im clicking in profile to user i receive this message : Oops! that page doesn’t exist or is private.
I dont now why all url /u/user/summary make me redirect to /404
Im not sure if this have another error in my system. all users cannot make login , because systen sayed : Unknown error .
Iam reading here on forum and i see have another like this problem .
But if its someone to help me for this errors ?
until yesterday everything went very well and im was ever regular with updates .
– I use docker pannel from Plesk and i used this installation method :
> [@Install Discourse on Plesk(Ubuntu 18.04 LTS)](https://meta.discourse.org/t/install-discourse-on-plesk-ubuntu-18-04-lts/138196):
>
> Hello Guys, i have followed the Install Tutorial for Plesk Onyx (Ubuntu 14.04), but i had many problems. Now i have everything working on my Plesk and i decided to make a new Tutorial(Mail with the Plesk Mail Server) 1. Set options in Plesk Create Domain/Subdomain in Plesk. Activate Let’s Encrypt Certificate. Create a mail account. my example: mail@domain.tld password123 2. Install Docker Go to Extensions. Search for Do…
Thanks
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### Author:  [@absi](https://meta.discourse.org/u/absi)
#### Post date: [June 22, 2020, 3:11pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/2 "2020-06-22T15:11:37Z")
I think I have exactly the same problem since months and nobody has been able to solve it. But check something which I noticed, the problem is only when you are logged in as admin. Normal user can see profile pages without the problem.
> [@Profiles link to 404](https://meta.discourse.org/t/profiles-link-to-404/152697):
>
> Suddenly all user profiles are going to 404 page. Any ideas what happened?
Can you replicate that scenario?
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### Author:  [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)
#### Post date: [June 22, 2020, 4:36pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/3 "2020-06-22T16:36:22Z")
@absi Thank you for your answers i read messages from @codinghorror in your post, and hi have right , i remove all plugins and now its working very well .
This is my plugin List
```
- git clone https://github.com/discourse/discourse-whos-online.git
- git clone https://github.com/discourse/discourse-spoiler-alert.git
- git clone https://github.com/communiteq/discourse-guest-gate.git
- git clone https://github.com/discourse/discourse-voting.git
- git clone https://github.com/discourse/discourse-solved.git
- git clone https://github.com/discourse/discourse-adplugin.git
- git clone https://github.com/jameshahn2/discourse-microm.git
- git clone https://github.com/synweap15/discourse-voice-record.git
- git clone https://github.com/paviliondev/discourse-follow.git
```
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### Author:  [@absi](https://meta.discourse.org/u/absi)
#### Post date: [June 22, 2020, 4:57pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/4 "2020-06-22T16:57:03Z")
Any idea which plugin caused the problem?
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### Author:  [@absi](https://meta.discourse.org/u/absi)
#### Post date: [June 22, 2020, 5:01pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/5 "2020-06-22T17:01:56Z")
I try [safe mode](https://meta.discourse.org/t/53504?silent=true) and still have the problem
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### Author:  [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)
#### Post date: [June 22, 2020, 5:07pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/6 "2020-06-22T17:07:36Z")
yes, you need to dactivate or disable the plugins/theme one by one until you find the plugin/theme that causes the issue to come back.
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### Author:  [@absi](https://meta.discourse.org/u/absi)
#### Post date: [June 22, 2020, 5:16pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/7 "2020-06-22T17:16:46Z")
I deactivate all plugins and still have the error.
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### Author:  [@Gjithcka\_al](https://meta.discourse.org/u/Gjithcka_al)
#### Post date: [June 22, 2020, 5:31pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/8 "2020-06-22T17:31:22Z")
try to remove all from : `containers/app.yml`
but don’t remove the : `- git clone https://github.com/discourse/docker_manager.git`
and `./launcher rebuild app`
I did so
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [July 22, 2020, 5:31pm UTC](https://meta.discourse.org/t/user-profile-oops-that-page-doesn-t-exist-or-is-private/155576/9 "2020-07-22T17:31:26Z")
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