One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens w…

Well, because I cannot click her name, I can only search her up in the admin - users interface - from there, I can see that her avatar is indeed wrong (the silhouette). The admin page doesn’t look particularly weird apart from that. She’s trust level 3 - regular. The account is about 4 years old, …

I am just seeing now, that she is not the only one - Someone created a topic on my forum about it: [画像] User profile issues? General Feedback I’ve been noticing some weird iss…

Are you on the latest version of Discourse? Please update to latest if you are not. Are you running any third-party plugins?

I’m using the latest. I’m running: discourse-affiliate 0.2 discourse-spoiler-alert 0.4 docker_manager 0.1 retort 1.1.10

Retort is a possible source, I guess? You could try quickly rebuilding with retort disabled and see if that helps?

I disabled it, then did ./launcher rebuid app - but still the same. Is it enough to disable from the web interface or should I comment out the line in app.yml? EDIT: Commented retort out in app.yml and rebuilt again - same thing :frowning:

This is a weird one maybe you can look into it Monday @dax ?

There is nothing obvious about the reason why the profiles of these 2 users returning a 404 error. Can you check the site logs and see if you find something relevant when you click on their avatars?

I’m experiencing the same issue on some old accounts as well: I can access the admin page, but the email field won’t show, and the user profile returns a 404. I have an unconfirmed suspicion that this is somehow caused by usernames that are identical except for an underscore (in my case ‘MissB’ and …

ユーザープロフィールページが見つかりません（404）- メールが表示されない

サポート

codinghorror (Jeff Atwood) 2019 年 9 月 15 日午前 2:45 8

Retort が可能性のある原因かもしれませんね。Retort を無効にして素早く再ビルドしてみれば、解決するかもしれませんよ？

トピック		返信	表示
Can not access my user profile and some user's profiles Support	5	1311	2015 年 10 月 5 日
User profile : Oops! That page doesn’t exist or is private Support	7	3286	2020 年 6 月 22 日
Problems with two users with same name/username (but upper/lowercase) Support	7	2119	2020 年 9 月 9 日
Can't access profile of new user Support	11	1345	2019 年 12 月 17 日
User account can't connect Support	5	1277	2016 年 3 月 4 日

ユーザープロフィールページが見つかりません（404）- メールが表示されない

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