# User stuck in 'staged' status
**URL:** https://meta.discourse.org/t/user-stuck-in-staged-status/41594
**Category:** Bug
**Created:** [2016年三月26日 06:01 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594 "2016-03-26T06:01:41Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [2016年三月26日 06:01 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/1 "2016-03-26T06:01:41Z")
I have a user whose account was originally created as a staged account via an import from another system.
Recently, they logged in and created a new topic.
But they still show up as a staged user, and I cannot `@mention` them.
I do not see any way in the Admin UI to force them to become “unstaged”.
Potentially relevant site settings:
1. Google Login enabled
2. Local logins disabled
3. Email whitelist domains (1)
Currently running version v1.5.0.beta13b +38 (67a5fc39ded9f661974b6e06b109c75b50d3a1b1)
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年三月26日 06:13 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/2 "2016-03-26T06:13:17Z")
Can’t you delete the staged account? Sounds like the emails don’t match?
---
### Author:  [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [2016年三月26日 06:16 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/3 "2016-03-26T06:16:07Z")
As far as I can tell there is only a single account for this user with that one email address.
On their user page in the Admin section, the “Email” field value matches the address in the “Logins” filed
eg:
Email: [foo@example.com](mailto:foo@example.com)
Logins: Google([foo@example.com](mailto:foo@example.com))
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年三月26日 06:34 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/4 "2016-03-26T06:34:50Z")
I think @zogstrip will need to have a look
---
### Author:  [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [2016年三月26日 06:40 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/5 "2016-03-26T06:40:11Z")
@zogstrip feel free to reach out here or via PM if you want more details that I can help get via logs or db queries, etc.
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年三月29日 08:07 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/6 "2016-03-29T08:07:02Z")
I’ll have to try login in using the same email address using OAuth, but in the meantime, you can fix it with
```plaintext
cd /var/discourse
./launcher c app
User.where(email: "foo@example.com").update_all(staged: false)
```
---
### Author:  [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [2016年三月29日 14:35 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/7 "2016-03-29T14:35:51Z")
Thanks, I have found other users in this state, so I’ll use this workaround for now…
Here’s what I’m doing to catch them all periodically:
```ruby
User.where.not(previous_visit_at: nil).where(staged: true).update_all(staged: false)
```
This time it updated 29 users…
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年四月4日 17:05 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/8 "2016-04-04T17:05:08Z")
Just pushed a fix 🍌
[https://github.com/discourse/discourse/commit/841f36b0589d9e5aa0bbfcd328b0c3a2d7f795b0](https://github.com/discourse/discourse/commit/841f36b0589d9e5aa0bbfcd328b0c3a2d7f795b0)
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年四月5日 05:05 UTC](https://meta.discourse.org/t/user-stuck-in-staged-status/41594/9 "2016-04-05T05:05:18Z")
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