# Username Not Available when signing up twice, first incompletely

**URL:** <https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452>\
**Category:** Product Support\
**Created:** [June 22, 2018, 5:09am UTC](https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452 "2018-06-22T05:09:37Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![balibebas](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/balibebas/32/100015_2.png) [@balibebas](https://meta.discourse.org/u/balibebas)\
**Post date:** [June 22, 2018, 5:09am UTC](https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452/1 "2018-06-22T05:09:37Z")

</div>

Found a bug in `2.1.0.beta2` (derived from page source) from which may be an edge or corner case but nevertheless it should be reproducible. It impacts the user sign-up flow for individuals who bail on SSO in favor of an email sign-up. The impact is that an available username becomes reserved by the system.

Here’s a visual of the bug, which is preventing me from signing up for [community.bitwarden.com](http://community.bitwarden.com) with my preferred username:

 ![55%20PM](https://global.discourse-cdn.com/meta/original/3X/4/8/480fafbfec23798bc40abe92030ff7aead681f8a.png)

Impacted users:

- Users who decide not to use SSO and bail on the process.

To reproduce:

1. Navigate to [community.bitwarden.com](http://community.bitwarden.com) (or preferably a test server running `2.1.0.beta2`).
2. Attempt to sign-up for an account using SSO with GitHub.
3. Do not complete registration by email.
4. Attempt to sign-up again by email.
5. Observe email not received.
6. Refresh with cache clear.
7. Attempt to sign-up again by email.
8. Observe username unavailable.

I’m not aware of model state is at this point in the back-end but I’m guessing there’s a username in a users table without an associated email address or with an incorrect email address, and possibly erroneously linked to a GitHub account. Only way I can see to get my username back is to contact the forum admins or wait and hope there’s some kind of reclaimation process to purge users who didn’t complete the sign-up in full.

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_[View the full topic](https://meta.discourse.org/t/username-not-available-when-signing-up-twice-first-incompletely/90452)._