# Username template cannot found

**URL:** <https://meta.discourse.org/t/username-template-cannot-found/214224>\
**Category:** Product Support\
**Created:** [January 8, 2022, 9:39am UTC](https://meta.discourse.org/t/username-template-cannot-found/214224 "2022-01-08T09:39:53Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![f1r4s](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/f1r4s/32/245347_2.png) [@f1r4s](https://meta.discourse.org/u/f1r4s)\
**Post date:** [January 8, 2022, 9:39am UTC](https://meta.discourse.org/t/username-template-cannot-found/214224/1 "2022-01-08T09:39:53Z")

</div>

Hello,

I have strange issue with username, my board is using RTL and unique language for Arabic keywords..

The username is set to English words, but when I check the logs it’s show me that the user profile template cannot found… Because it’s in Arabic keywords ..

When I check the username to change it’s set to English, but in error it’s show me Arabic keyword..

Here is the full error.

Message

```plaintext
ActionView::Template::Error (No route matches {:action=>"show", :controller=>"users", :username=>"دعم_المجتمع"}, possible unmatched constraints: [:username]
Did you mean? user_url
               users_url
               users_path
               user_badge_url)
app/views/about/index.html.erb:17
app/views/about/index.html.erb:15
app/controllers/about_controller.rb:16:in `block (2 levels) in index'
app/controllers/about_controller.rb:14:in `index'
app/controllers/application_controller.rb:387:in `block in with_resolved_locale'
app/controllers/application_controller.rb:387:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:71:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:354:in `call'
config/initializers/100-quiet_logger.rb:23:in `call'
config/initializers/100-silence_logger.rb:31:in `call'
lib/middleware/enforce_hostname.rb:23:in `call'
lib/middleware/request_tracker.rb:198:in `call'

Backtrace

actionpack (6.1.4.1) lib/action_dispatch/journey/formatter.rb:44:in `path'
actionpack (6.1.4.1) lib/action_dispatch/routing/route_set.rb:823:in `url_for'
actionpack (6.1.4.1) lib/action_dispatch/routing/route_set.rb:270:in `call'
actionpack (6.1.4.1) lib/action_dispatch/routing/route_set.rb:326:in `block in define_url_helper'
app/views/about/index.html.erb:17
activerecord (6.1.4.1) lib/active_record/relation/delegation.rb:88:in `each'
activerecord (6.1.4.1) lib/active_record/relation/delegation.rb:88:in `each'
app/views/about/index.html.erb:15
actionview (6.1.4.1) lib/action_view/base.rb:247:in `public_send'
actionview (6.1.4.1) lib/action_view/base.rb:247:in `_run'

Env

HTTP HOSTS: forum.com

```

I believe we must fix this from inside container since in admin panel I try everything but not working.

Any suggestions?

---

_[View the full topic](https://meta.discourse.org/t/username-template-cannot-found/214224)._