# Users' avatars disappeared

**URL:** https://meta.discourse.org/t/users-avatars-disappeared/159771
**Category:** Support
**Created:** [August 4, 2020, 11:16am UTC](https://meta.discourse.org/t/users-avatars-disappeared/159771 "2020-08-04T11:16:46Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Vasiliy](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vasiliy/32/189045_2.png) [@Vasiliy](https://meta.discourse.org/u/Vasiliy)
#### Post date: [August 4, 2020, 6:23pm UTC](https://meta.discourse.org/t/users-avatars-disappeared/159771/4 "2020-08-04T18:23:40Z")

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I spent several hours on this issue, but couldn’t find a solution. Restoring from backup didn’t help either ☹

Found this issue from 2018: [How to fix user avatar?](https://meta.discourse.org/t/how-to-fix-user-avatar/94675)

As far as I can tell, the problem there was some incompatibility between Discourse’s internal components. Can I experience something similar? TBH, I would expect a problem in Discourse to affect many more installations, but the aforementioned problem involved just one reporter as well.

I’ll appreciate any help 🙏

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