# /users/by-external/ not working

**URL:** <https://meta.discourse.org/t/users-by-external-not-working/57401>\
**Category:** Support\
**Created:** [February 15, 2017, 4:09am UTC](https://meta.discourse.org/t/users-by-external-not-working/57401 "2017-02-15T04:09:44Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Biarity](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/biarity/32/121215_2.png) [@Biarity](https://meta.discourse.org/u/Biarity)\
**Post date:** [February 15, 2017, 5:41am UTC](https://meta.discourse.org/t/users-by-external-not-working/57401/6 "2017-02-15T05:41:23Z")

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I’m doing the same request on my self-hosted discourse site (which is set up as an SSO provider), and still getting the same `Oops! That page doesn’t exist or is private` error. I’m using the external\_id that’s been provided by discourse during SSO.

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_[View the full topic](https://meta.discourse.org/t/users-by-external-not-working/57401)._