# Users cannot request to join group
**URL:** https://meta.discourse.org/t/users-cannot-request-to-join-group/280333
**Category:** Support
**Created:** [September 27, 2023, 4:14pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333 "2023-09-27T16:14:48Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@JoeD](https://meta.discourse.org/u/JoeD)
#### Post date: [September 27, 2023, 4:14pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/1 "2023-09-27T16:14:48Z")
At some point in the past month or so, users lost the ability to request membership of a key group that we use to gate access to the majority of the forum and I’m unsure why.
I’ve searched on the topic and only see old mentions of it, mostly in 2017 when the request mechanism was changing, but nothing in 2023.
Submit request button greyed out (has a red circle with line through it on mouseover):
Any ideas on what could’ve gone wrong here? I tried it as a dummy TL0 and TL1 user, neither could submit.
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 27, 2023, 4:24pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/2 "2023-09-27T16:24:59Z")
There’s a recent bug topic created about this:
> [@Group membership requests seems to be broken](https://meta.discourse.org/t/group-membership-requests-seems-to-be-broken/280218):
>
> When I attempt to [image] to join a group (from either the /g page or a specific group page), the pop-up works fine. However, despite filling in lots of text in the box, the Submit Request button remains greyed out and I can’t actually submit it: This is reproducible here on [meta.discourse.org](http://meta.discourse.org)
I think there’s also a workaround in there as well that may help in the short term. 🤞
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### Author:  [@JoeD](https://meta.discourse.org/u/JoeD)
#### Post date: [September 27, 2023, 4:31pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/3 "2023-09-27T16:31:06Z")
Thank you! That does indeed work
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### Author:  [@Heliosurge](https://meta.discourse.org/u/Heliosurge)
#### Post date: [September 29, 2023, 6:13am UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/4 "2023-09-29T06:13:30Z")
What version of Discourse are you using? Atm on mine it is working on Tests passed.
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### Author:  [@Heliosurge](https://meta.discourse.org/u/Heliosurge)
#### Post date: [September 29, 2023, 6:18am UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/5 "2023-09-29T06:18:11Z")
Also can also use this code in Category settings
```plaintext
To participate in category you need to Apply
```
Not sure though if on Stable Branch. The code adds a link in the csnnot post message.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [September 29, 2023, 7:19am UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/6 "2023-09-29T07:19:14Z")
The bug mentioned in the second post was fixed. So, it’s not surprising that it works for you with the most recent version.
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### Author:  [@Heliosurge](https://meta.discourse.org/u/Heliosurge)
#### Post date: [September 29, 2023, 7:25am UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/7 "2023-09-29T07:25:15Z")
Awesome good to know thanks.
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### Author:  [@JoeD](https://meta.discourse.org/u/JoeD)
#### Post date: [September 29, 2023, 1:01pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/8 "2023-09-29T13:01:58Z")
I’m on 3.2.0.beta2-dev but definitely need the workaround from the second post link to solve my OP problem here.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [September 29, 2023, 1:24pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/9 "2023-09-29T13:24:38Z")
> [@JoeD](#):
>
> 3.2.0.beta2-dev
You need to take a closer look at which version you are on. As long as there is no new beta release, the version name will not change. So, while 3.2.0.beta2 is in development, your version will continue to show as 3.2.0.beta2-dev. There are new commits every day, for example, the fix from yesterday.
You can find the exact version on your admin dashboard. Also, consider having a look at [Finding what version of Discourse you're using](https://meta.discourse.org/t/find-what-version-of-discourse-youre-using/104326). It provides a helpful explanation about the exact GitHub commit.
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### Author:  [@JoeD](https://meta.discourse.org/u/JoeD)
#### Post date: [September 29, 2023, 1:47pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/10 "2023-09-29T13:47:33Z")
I missed the extra text on the admin dashboard: ebe68e15fc
It’s not offering an upgrade to me there like it usually does when one is available. I do see the upgrade availability on the upgrade page.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 30, 2023, 12:19pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/11 "2023-09-30T12:19:30Z")
There is almost always an upgrade available.
You can click the upgrade link anyway and do an upgrade.
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### Author:  [@JoeD](https://meta.discourse.org/u/JoeD)
#### Post date: [September 30, 2023, 1:38pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/12 "2023-09-30T13:38:41Z")
Thanks. Yep, I better understand the release process for discourse now!
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [November 6, 2023, 9:19pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333/13 "2023-11-06T21:19:04Z")
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