# Users can't edit their email / verification link doesn't work

**URL:** https://meta.discourse.org/t/users-cant-edit-their-email-verification-link-doesnt-work/158622
**Category:** Support
**Created:** [July 23, 2020, 2:52pm UTC](https://meta.discourse.org/t/users-cant-edit-their-email-verification-link-doesnt-work/158622 "2020-07-23T14:52:54Z")
**Posts on this page:** 1
**Showing post:** 2

<div class="post-metadata">

### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [July 23, 2020, 4:24pm UTC](https://meta.discourse.org/t/users-cant-edit-their-email-verification-link-doesnt-work/158622/2 "2020-07-23T16:24:08Z")

</div>

> [@dpb](#):
>
> The user changes their email and receives a verification link. But when clicking on this link, they land on an error page stating `{page_not_found.title}` .

You might be running into the problem that is described here: [Confirmation email link (after change) is broken ("Oops!") due to bad email customization](https://meta.discourse.org/t/confirmation-email-link-after-change-is-broken-oops-due-to-bad-email-customization/140135). If that is the problem, the fix for the issue is in this post: [Confirmation email link (after change) is broken ("Oops!") due to bad email customization - #5 by gerhard](https://meta.discourse.org/t/confirmation-email-link-after-change-is-broken-oops-due-to-bad-email-customization/140135/5).

---

_[View the full topic](https://meta.discourse.org/t/users-cant-edit-their-email-verification-link-doesnt-work/158622)._