# Users created via sso not showing up in user directory

**URL:** https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730
**Category:** Support
**Tags:** user-directory
**Created:** [21 november 2025 om 14:08 UTC](https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730 "2025-11-21T14:08:54Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![adopilot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/adopilot/32/105040_2.png) [@adopilot](https://meta.discourse.org/u/adopilot)
#### Post date: [21 november 2025 om 14:08 UTC](https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730/1 "2025-11-21T14:08:54Z")

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Any tip why there is no shown users which are created by SSO playload but never logged in.  
I am sending all my users to discourse over` /admin/users/sync_sso` and user card directory works nice for all users which visited my discource.  
But for those which only where created over sso playload i see them on admin page inside users but user directory can’t find them

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<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [26 november 2025 om 09:02 UTC](https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730/2 "2025-11-26T09:02:40Z")

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Is this only a problem with the user cards directory or a general problem in the user directory?

The user directory shows only active (and approved, if approval is enabled) users.

Are the users activated?

 ![Screenshot_20251126_100035_Firefox](https://global.discourse-cdn.com/meta/original/4X/a/7/3/a7391c8f51c42934d0636716c2d845252e6b6701.jpeg)