Hello dear support team! New users don’t get confirmation e-mail. Could you please assist me with solving this problem. Thank you in advance

Troubleshoot email on a new Discourse install

Hello! Thank you very much! But it is been working well after the installation. But around 1 month ago this problem appeared.

Command ./discourse-doctor doesn’t work at all

Those remain the steps to troubleshoot. What do you mean they it doesn’t work at all? What happens?

Thank you very much for your message. Actually forum works well. But when i tried to test new user it doesn’t send me confirmation email from noreply@elenaspivakova.com By the way I made a test configuration of this email. I got messages on this email, but discourse didn’t sent confirmations from …

I am at the process of installation, i faced this line. What should i paste here? notification email address? [nobody@discourse.example.com # (address to send notifications from)]: nobody@discourse My forum address is www.community.elenaspivakova.com

Could you please check these settings that i made while the installation [Снимок экрана 2024-07-13 в 20.12.51 копия]

The notification address needs to be an address that your smtp is configured to send as.

Hello! Can I put noreply@elenaspivakova.com everywhere on this screenshot?

用户不会收到确认邮件

支持

pfaffman (Jay Pfaffman) 2024 年7 月 13 日 15:22 2

排查新 Discourse 安装中的电子邮件问题

话题		回复	浏览量
Not receiving confirmation email Self-hosting email	1	691	2023 年7 月 11 日
无法收到邮件的问题 Support email	6	93	2025 年12 月 14 日
Emails are not sent Self-hosting email	3	811	2021 年8 月 5 日
Email for new user not sent Self-hosting unsupported-install	11	1184	2023 年2 月 16 日
Installing Discourse again Self-hosting	7	141	2024 年7 月 26 日

用户不会收到确认邮件

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